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Cleaning up the profiles


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3 replies to this topic

#1 shadragon

shadragon

    Tech Admin

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  • Location:On De Island...
  • Gender:Male
  • Cert Level:MSD / DM / Solo
  • Logged Dives:534' ish

Posted 21 April 2008 - 09:06 AM

Hi all,

Since the new board version was installed we have been getting errors from a few profiles. Many of the issues have been caused by out of date email addresses, but we have had other issues with full mailboxes and even dead addresses. In these cases our only option is to disable the account, change the password and turn off all email functions related to it. Obviously, not a good thing if it is your account and you are expecting emails from PM's, subscribed forums and topics. :thankyou:

By keeping a valid email address on your account you avoid this. If you find one day that you can't log in it means that your account is temporarily inactive due to a bad email address. Simply let us know your new email is and we'll fix it for you. We are here to help. :fish2:

If you change addresses yourself an Admin has to sign off on the change to ensure it is working.

Have a great day and let me know if you have any Q's.

Cheers.
Remember, email is an inefficient communications forum. You may not read things the way it was intended. Give people the benefit of the doubt before firing back... Especially if it is ME...! ;)

Tech Support - The hard we do right away; the impossible takes us a little longer...

"I like ponies on no-stop diving. They convert "ARGH!! I'M GOING TO DIE" into a mere annoyance." ~Nigel Hewitt

#2 WreckWench

WreckWench

    Founder? I didn't know we lost her!

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Posted 21 April 2008 - 09:47 AM

:thankyou: Simon for all the hard work you and the other admins do! You ALL are the BEST!!! :fish2:

Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#3 Brinybay

Brinybay

    I spend too much time on line

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  • Gender:Male
  • Cert Level:Rescue, Nitrox
  • Logged Dives:580

Posted 21 April 2008 - 12:26 PM

One other note about this. When Shadragon contacted me about this, I discovered that the Web-based e-mail I was using was intercepting the domain @singledivers.com before my filters had a chance to do anything with it, i.e. although I had listed @singledivers.com as being "safe", it was being bounced before it got that far.

Since I only check forums like this one online and not via e-mail, I prefered to continue using the Web-based e-mail for my registration, so the only work around was to set everything in my preferences to PM only.
"The cure for anything is saltwater--sweat, tears, or the sea." - Isak Dinesen

"A good marriage is like an interlocking neurosis, where the rocks in one person's head fill up the holes in the other's."

#4 WreckWench

WreckWench

    Founder? I didn't know we lost her!

  • Owner
  • PipPipPipPipPipPipPip
  • 53,490 posts
  • Location:FL SC & Dallas, TX
  • Gender:Female
  • Cert Level:DM & Technical certs
  • Logged Dives:5000+

Posted 21 April 2008 - 02:34 PM

Thank you Greg. I'm sure others may be having the same problem. :rolleyes:

Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906




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