A number of you have asked how to make a payment via the site. I'm using a recent dialog on the subject to help with the FAQ.
HOW TO MAKE A PAYMENT TO SINGLEDIVERS.COM:
How is it done and is it secure?
We use a secure payment gateway that lets you send us a one-time echeck from your account directly to our bank. You simply type in your checking account number and routing number and address etc and the information is stored only long enough to process the payment and then its deleted. It uses a one time draft from your account using ACH the fed's automated clearing house.
You'll note our payment info says "eChecks free, credit card +3%"
What is an echeck? And why do you charge 3% if paying via credit card?
An echeck is just like a written check, but instead of writing & mailing one, it's all done electronically via bank ACH (Clearing House). Perfectly safe. When you use online bill pay to pay your personal bills, your bank uses ACH to send the $$ to the payees. Our members have used SD.com's echeck payment option many times, and had no problems at all with it.....AND they don't have to pay a fee for using it!
In today's extremely tight operating margins especially in the scuba industry it has become imperative to either pass discretionary fees onto our members or penalize everyone with higher prices. We opted to bring you the best deals we could and offer them at a 'cash discounted price' which means any other form of payment other than our internal echeck or cash/money order incurs a 3% fee. This includes credit cards and paypal payments. (Sadly even if you pay via check we are still charged 3% to receive your money.)
OK what is the process for making this echeck payment?
PLEASE click on one of the following routes to the payment link:
1. The purple link in my signature that says "Pay for trips or merchandise"
2. The blue link in the upper left of the forums that says "MAKE A PAYMENT"
3. The purple link on the www.singledivers.com home page that says "Make a trip or merchandise payment" right above our contact info on the left of the homepage.
First you will be asked to give us info about what you are PAYING for in this payment only and then in the free form box what you want or that you qualify for the early payment discount or any questions you have. PLEASE GIVE MORE VS LESS INFO AS OUR ACCOUNTANT IS NOT A DIVER SO SPELLING OUT ALL YOUR DETAILS IN THIS BOX HELPS TREMENDOUSLY.
If you are NOT a mamber of singledivers.com when you are asked to give your screen name please put n/a or your full name. Do NOT put a nickname, etc unless you are a member on our site.
If you have any questions about how to pay drop an email to firstname.lastname@example.org or email@example.com and we'll help you! Its easy and safe and FAST!!!
How will I know you got my payment?
1. First you will get 2 emails from SingleDivers.com. The first will summarize what you paid for and what you told us. It will have your screen name in the title and your transaction number in the title as well. The second email will say we rec'd your payment. If you do not get the 2nd email then we did NOT get your payment.
2. Usually within 24-48 hrs after receiving your payment we will post it in the appropriate place on the site advising we've rec'd your payment. This will be the trip thread of the trip you are going on or the merchandise thread of the goods you wanted to buy.
3. If you got both emails but the thread has not been updated after several days please send a message to firstname.lastname@example.org and email@example.com and our awesome team of volunteers will help you. Do give them a bit of time to reply as this is an all volunteer organization.
How to Make a Payment...
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Posted 13 December 2010 - 02:50 PM
Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD Forms & Documents.... here !
Click here TO PAY for Merchandise, Membership, or Travel
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Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906
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