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[WreckWench]

Airlines with rudest flight attendants revealed in survey



Findings from a new poll assessing the rudeness rating of 14 North American airlines has thrown up a few surprises.

The results of the Airfarewatchdog commissioned survey found flight attendants at budget Spirit Airlines to be the rudest of the 14 airlines assessed.

However coming second behind Spirit's 26% share of the poll was Air Canada at 11% and Virgin America in fourth with 9%.

Even Airfarewatchdog founder and president George Hobica found the Virgin America ranking a surprise, especially as it had come out top in an Airline Quality Rating study just weeks ago.

Alaska Airlines and Southwest fared best for flight crew customer experience, each garnering just 1% of the vote.


A total of 3,400 frequent fliers were asked to choose from 14 airlines. The results were weighted by the number of passengers flown by each airline between January and October last year, to allow for the fact that larger airlines will naturally have a bigger response.


Here is the survey's full results:


Spirit — 26%


Air Canada — 14%


Frontier — 11%


Virgin America — 9%


Allegiant — 8%


United — 7%


US Airways — 7%


American — 5%


AirTran — 3%


Delta — 2%


Hawaiian — 3%


JetBlue — 3%


Alaska — 1%


Southwest — 1%




Thursday, April 24, 2014

[Elias]

I have to agree about the Frontier attendants ... After my last flight with them I will probably never use that airline again.


- E

[georoc01]

I have to agree about the Frontier attendants ... After my last flight with them I will probably never use that airline again.


- E

Just read an article on how Frontier has swapped its customer service for a survivable bottom line ala Spirit.

http://www.denverpos...oosts-frontiers

Southwest has seemed to find that balance between low cost and customer service. Seems like these other low cost airlines struggle to do so.

That said, as the only airline that flies direct from Denver to Cozumel, I will continue to use them.