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Started by AirHead , Dec 15 2016 07:06 PM

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2 replies to this topic

#1 AirHead

People are starting to get to know me

Member
284 posts

Location:Oklahoma City
Gender:Male
Cert Level:AOW, Nitrox
Logged Dives:225

Posted 15 December 2016 - 07:06 PM

Hello,

Buz (AirHead) here. I was logged into the forums and tried to view a member's profile but the system told me

Sorry, you don't have permission for that!

So I tried to submit a help desk ticket . It wanted me to login in so I tied my user name and password but it just took me right back to the you must login page. I believe that I am still a premier Member until May 2017 (I think)

Thanks for your help.

Buz

Always carry a flagon of whiskey in case of snakebite and furthermore always carry a small snake W.C. Fields

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#2 dive_sail_etc

Admin, TC, Charlie and Bottle Washer

Admin
6,126 posts

Location:Quitman County, GA (Zip 39854)
Gender:Male
Board Status:Usually check in daily
Cert Level:AOW / Nitrox
Logged Dives:1200+

Posted 16 December 2016 - 10:34 AM

Hello,

Buz (AirHead) here. I was logged into the forums and tried to view a member's profile but the system told me
Sorry, you don't have permission for that!

So I tried to submit a help desk ticket . It wanted me to login in so I tied my user name and password but it just took me right back to the you must login page. I believe that I am still a premier Member until May 2017 (I think)

Thanks for your help.

Buz

Buz you are correct regarding your latest Premier subscription, you are good until 31 May 2017. We do not yet know what happened exactly but have manually returned your Member Profile to the Premier Member group. You should be good to go now.

We will be in touch via email if we need info from you to help us understand how this happened. Apologies for any inconvenience. :diver:

Brad, the ~~Fledgling~~ ~~Journeyman~~ Master Hedonist
Finally broken to plow and harnessed to the traces. How may I help you today? Questions welcomed to charlies@singledivers.com

"My secret to maintaining this goofy façade? It ain't no façade." - Brad, the ~~Fledgling~~ ~~Journeyman~~ Master Hedonist
"I don't make up jokes; I just observe Congress and report the facts." - Will Rogers