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#3 DOMINICA June 6-13, 2020: QUESTIONS QUESTIONS QUESTIONS... Ask Away Inside this Topic!


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#1 WreckWench

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Posted 27 January 2020 - 02:07 PM

Forums Menu: Orientation 2018-2022 Trips Topic Listing
Trip Topic Menu: Trip Details Trip FAQ Ask a Question Who's Going??? Book Now

 

REMEMBER EACH TRAVELER MUST BE PREMIER MEMBER OR ABOVE & HAVE DIVE INSURANCE THAT COVERS RELATED TRIP DATES TO BE ELIGIBLE TO JOIN OUR AMAZING TRIPS!

 

Location: Dominica
Dates:   June 6-13, 2020

 

HOW TO USE THIS TOPIC TO ASK QUESTIONS:
 

Hello and   :welcome: not only to our club but to the topic you can ask any questions you want about this trip. Please use this topic you are reading right now to ask your questions. You will need to be registered on the SingleDivers.com site and logged into our forums to be able to post. See below for links on how to do these things or email admin@singledivers.com for help.  We will answer your questions here AND update the main trip topic if necessary as well as keep the TRIP FAQ updated in the 2nd topic related to this trip.

 

TYPICAL QUESTIONS NEW MEMBERS ASK:

 

How is the trip information organized?

 

#1 Trip Topic =  Full trip details, pricing, discounts, accommodations, travel details, etc.  (Locked. Only Admins can post to this)

#2 Trip Tooic =  Ongoing Trip FAQ and Answers to the questions from topic #3  (Locked. Only Admins can post to this)

#3 Trip Topic = Questions Topic... ask all your questions in this topic  (Open to anyone to post who is registered and logged in)

#4 Trip Topic = Who's Going, Who's doing what extras, Tours, Add On's etc. (Open to anyone who is GOING on the trip to post in if registered and logged in)

 

More detailed information is available in the thread title "How to Use this Forum to Manage Your Trip"

 

What are the "other" trip topics?

 

We will have other trip topics to help manage the pre-trip experience and ensure that you are as updated as possible. These include seeing who is celebrating a special event or ensuring you are getting the OFFICIAL TRIP PM.

 

How Do I Register on the SingleDivers.com site?

  • www.singledivers.com
  • click on Forums or click on Take me to the Surface Interval Forums under Forums
  • Click on REGISTER in the upper right corner
  • Choose a FUN SCREEN NAME ...email admin@singledivers.com if you need help. (Changing your screen name is very difficult to do after the fact so please take a few minutes to come up with a name you will like!)
  • Finish the registration process

NOTE: Only upgraded premium members can sign up for our trips. The premium membership enables you to receive private trip communications, see the profiles of who else is going, PM others on the trip (and other premium members on the site) as well as entitle you to numerous specials, discounts, perks and deals throughout the year.

 

How Do I Upgrade my Membership or Renew my Membership?

  • www.singledivers.com
  • click on Forums or click on Take me to the Surface Interval Forums under Forums
  • Login in the upper right (you know you are logged in when you see your screen name vs guest)
  • Click on the white links in the dark blue bar....the last one is MEMBERSHIP
  • Choose Premier (or higher) or if you are active duty military choose our Diver's In Uniform and we will work with you to validate your complementary membership. OTHERWISE... choose the payment option of either paypal or the SD payment portal
  • if you choose paypal your membership will be upgraded automatically and you can proceed immediately to book per the instructions below.
  • If you choose the SD payment portal please allow 2-3 days for your subscription to be cleared, validated and manually upgraded
  • Once your membership is upgraded you can book a trip with us.

 

Why do I have to log in more than once?

  • You do NOT need to be logged in nor registered to read information on our site.
  • The site has two primary areas that require you to log into....the forums and the homepage which allows you to access the booking system/shopping cart.
  • No matter where you are you MUST LOG IN to either post or book.  To ensure your information is safe we REQUIRE YOU TO LOG IN EVERYTIME YOU LEAVE A SECURE AREA. This means if you leave the forums to book you need to log in again. If you leave the shopping cart to post in the forums you must log in again. 
  • YOU WILL ALWAYS USE THE SAME LOGIN INFO BUT YOU LOG INTO EACH DIFFERENT PART OF THE SITE DEPENDING ON WHAT YOU WANT TO DO. (This is a security measure to keep your information safe.)

How Do I Log in so I Can Post?

  • www.singledivers.com
  • Forums
  • Take me to Surface Interval Forums
  • Log into the upper right corner AGAIN even if you were logged into the homepage

How do I Find the Trip PM and See All Previous Trip Updates?  

 

If you want to see ALL the messages that have been posted in the trip pm please do the following:

  • go to www.singledivers.com
  • click on FORUMS
  • click on Take me to the Surface Interval Forums
  • In the upper right log in (do NOT log in at www.singledivers.com as this will only take you to the booking system and not the trip PM which resides in the forums)
  • Once logged in you will see a gray envelope icon to the left of your screen name
  • If the envelope has a green number in it that means you have new unread messages
  • If the envelope is greyed out then you have read all the message but either way... click on the green number OR the gray envelope and you will be taken to your PM's. (Private Messages)
  • Once in the PM inbox click on the PM for the trip you are on. EACH trip will have an "Official Trip PM" with that trip name in the title and the words ... DO NOT DELETE in the subject line.
  • DO NOT DELETE  this message as we can never add you back and you will miss all the important trip updates that we send prior to a trip with our group.

 

How Do I log in so I Can Book a Trip or buy Add- On's?

  • www.singledivers.com
  • Log into the upper right corner AGAIN even if you were logged into the forums

 

How do I Book a Trip with SingleDivers.com? 

 

To book you trip please follow the following simple steps:

 

1. Register a FUN screen name

2. Log into the FORUMS and upgrade your membership to Premier or higher (you can also do when you are creating your screen name. If you use paypal you will be automatically upgraded by the system. If you use the SD payment portal it will take 24-48 hrs to verify your payment and manually upgrading you)

3. Once your membership is upgraded and your account is upgraded you can then log into the homepage as follows and book a trip.

  • www.singledivers.com
  • login 
  • Trips
  • Choose the trip from the trip table and either click on the BOOK NOW link to book or DETAILS LINK to be taken to the forums for the trip information and to ask questions, see who is going etc.
  • Complete the trip booking process either by paying in full to qualify for our early booking discounts or by paying the deposit for the trip you are interested in.
  • Complete your online documents for your trip within 21 days to avoid a $75 late document fee OR within 3 days if signing up within 30 days of the trip's departure date.
  • You will be added to the TRIP PM (Private Message) within several days of signing up for a trip, which send courtesy emails to your inbox when an admin posts in it or you can check all messages sent 24/7 by logging into the forums and clicking on the message icon by your name.

 

HOW DO I GET REPLIES TO MY QUESTIONS?

 

  • We will answer your question in this topic quoting your question so you get a courtesy email indicating we have replied to your questions. 
  • We will update the TRIP FAQ located in the 2nd topic listing for this trip.
  • We will update the main trip topic #1 if applicable. 

 

 

HOW DO I GET HELP?

 

  1. Ask trip related questions in this topic so we can reply back to you and everyone else reading this topic as soon as we can.
  2. If you need help with using the forums please email admin@singledivers.com
  3. If you need specific trip help please email trips@singledivers.com
  4. If you need any other help please email kamala@singledivers.com


Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#2 Man from Atlantis

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Posted 15 February 2020 - 11:41 AM

:wavey: Hi WreckWench, it’s me again!  Living in the high desert mountains, I find it very hard to get a good night’s sleep in a hot, humid room.  Do these rooms have a/c for us heat wimps?  Seriously considering this one! 

 

Man from Atlantis  :cool2:



#3 WreckWench

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Posted 15 February 2020 - 03:06 PM

:wavey: Hi WreckWench, it’s me again!  Living in the high desert mountains, I find it very hard to get a good night’s sleep in a hot, humid room.  Do these rooms have a/c for us heat wimps?  Seriously considering this one! 

 

Man from Atlantis  :cool2:

 

Yes BOTH resorts have AC ....good AC.  The second week also was built to take advantage of the ocean breezes but has fully functioning and powerful AC to supplement mother nature.  Join us for both weeks to make the air worth it to get there and you won't regret it at all. And both resorts are lovely so you will truly find a slice of heaven in many ways on these trips.



Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#4 SoDakMermaid

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Posted 16 June 2020 - 08:02 AM

Sooooo! Excited this trip has been moved to November when I can go! A couple of questions though: With all the uncertainty with traveling right now, what happens if Dominica is still or again closed in November? Will there be another reschedule? And if so... What happens if the new rescheduled dates are impossible for me to make work? Would I be able to use the money spent on another future trip or am I just out of luck? :(


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#5 WreckWench

WreckWench

    Founder? I didn't know we lost her!

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Posted 16 June 2020 - 01:50 PM

Sooooo! Excited this trip has been moved to November when I can go! A couple of questions though: With all the uncertainty with traveling right now, what happens if Dominica is still or again closed in November? Will there be another reschedule? And if so... What happens if the new rescheduled dates are impossible for me to make work? Would I be able to use the money spent on another future trip or am I just out of luck? :(

 

First off we are THRILLED you can join us. Secondly cv19 is unique and so has uniquely adapted cancellation options which are based upon the country and the supplier.  As of today and the foreseeable future this is how we can reply to your questions for this trip.

 

CV Cancellation Options:

 

  • If the island is not open or closes or does not allow us to travel there due to cv19 then they will give us 12-24 months to rebook our travel either as a group or individually once we have locked in dates and set up the trip...which we have done already. So once you sign up you the same applies to you. So if the trip gets cancelled due to cv19 closing the country or the US not letting us travel there THEN we have 12-24 months from the trip to for sure rebook and/or in some cases refund monies. (They will work with us which is why you travel with someone who has TONS of clout with them as we do!)
  • If you are stricken with cv19 and can not travel then that is not covered by their cv19 policies HOWEVER we have enough clout with them that we should be able to get you a full or partial credit for another trip for at least up to 12 mo later. If you should be stricken with cv19 you will need doctor's reports stating you have it for us to proceed with obtaining a goodwill credit for you.
  • If you have to cancel for any other reason then you need standard trip insurance to cover those reasons. (Be sure your policy covers what you need it to cover. You will see that we strongly recommend Dive Assure (see links at the top of every page in our website) because they covered covid19 unlike DAN and many other suppliers who did not cover pandemics. They are usually more accommodating with coverage and try to error on the side of the client and not the insurance company. That is one of the reasons we love them so much.
  • Of course remember that ALL SD.com trips REQUIRE DIVE INSURANCE which covers what happens to you IN THE WATER. Trip Insurance is often optional and covers you for what happens ON LAND INCLUDING PLANES & BOATS.  We strongly recommend an annual policy from  DiveAssure.com  if you do 2 or more trips a year because its more cost effective, you have insurance in place should a storm get named in the ocean someplace and unlike others you will be covered. Plus you can add more coverage to the policy if you end up using it. Only DiveAssure.com  has this great plan option.   Plus this annual 'trip insurance' plan will cover other non diving travel so totally worth the price and the peace of mind that you are ALWAYS covered no matter what happens. "Priceless". 

 

SingleDivers.com CV19 Rescheduling & Policies:

 

  • We have become quite adept at this process having trips/events cancelled or modified from March forward to today.  Every trip is different so the process varies slightly but is essentially the same. We start being proactive once it 'appears' that a trip could be impacted. We then set up contingency plans so we can be one of the first to get our back up plans in place if needed.     
  • Once a trip is impacted then we execute our back up plans usually well ahead of other groups facing similar situations. 
  • Our cv19 back up plans include where permitted by the resort or operator rescheduling, refunding,  reselling your spot etc. Basically anything we can do to help you we will within the limitations of the provider and where in the cv19 cycle we are. 
  • So far we have been able to work out satisfactory resolutions for over 100 of our members and clients.

I hope that helps you feel secure that we will do everything humanly possible to help you should we have to cancel these new dates for Dominica and/or any of our trips.



Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#6 SoDakMermaid

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Posted 19 June 2020 - 10:48 AM

Thanks for all the info! I think to attempt to keep things as simple as possible, I’m going to wait to sign up until a little bit closer to the dates when hopefully we have a clearer picture of what’s going to happen. I’ll keep an eye on this... dont want it filling up without me!



#7 WreckWench

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Posted 19 June 2020 - 11:20 AM

Thanks for all the info! I think to attempt to keep things as simple as possible, I’m going to wait to sign up until a little bit closer to the dates when hopefully we have a clearer picture of what’s going to happen. I’ll keep an eye on this... dont want it filling up without me!

 

That is a very prudent strategy and one that most people are adhering too. One other factor to look at...airfare. Part of why Dominica IS what it is ...is due to the largest sized plane flying to DOMINICIA is about 40 pax. about 3-5x/ week. So with so few flights to the island ....most coming from neighboring islands i.e. St Marteen, Antigua, etc and only one true international routing  i.e San Juan PR...the planes fill up VERY FAST. There is far more capacity on the island for hotels than there are flights to get people there. So monitor the flights. When you see them filling up or increasing in price then you will want to jump on it. Otherwise we can have spots on our trip and you may want to join us but you won't be able to get a flight there. :(

 

You should NOT fear the trip being cancelled. We love Dominica so much we put it into Nov of this year vs next year! And I have had 1 airline ticket cancelled and it was a breeze to use it towards any other ticket I wanted. In fact some carriers will even issue you a cash refund although they are getting fewer and fewer.

 

So perhaps the compromise is to get the air...and then wait and see. It would really suck to go without diving due to all the stuff going on and then finally pull the trigger to go (hopefully just before everyone else) only to find that the air is all sold out. We have taken as many people as 30 before to Dominica and could have taken more but guess what? No flights. :(

 

I hope that helps! Kamala


  • SoDakMermaid likes this

Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#8 SoDakMermaid

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Posted 19 June 2020 - 02:40 PM

Helps a lot! I was looking at flight options today and will keep a close eye on them! THANKS!



#9 WreckWench

WreckWench

    Founder? I didn't know we lost her!

  • Owner
  • PipPipPipPipPipPipPip
  • 53,489 posts
  • Location:FL SC & Dallas, TX
  • Gender:Female
  • Cert Level:DM & Technical certs
  • Logged Dives:5000+

Posted 19 June 2020 - 03:44 PM

Helps a lot! I was looking at flight options today and will keep a close eye on them! THANKS!

:cheerleader:



Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906




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