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3 THINGS SD COULD MAKE EASIER FOR ME TO UNDERSTAND HOW TO HAVE THE BEST EXPERIENCE POSSIBLE


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#1 WreckWench

WreckWench

    Founder? I didn't know we lost her!

  • Owner
  • PipPipPipPipPipPipPip
  • 53,489 posts
  • Location:FL SC & Dallas, TX
  • Gender:Female
  • Cert Level:DM & Technical certs
  • Logged Dives:5000+

Posted 27 February 2020 - 02:13 PM

WE NEED YOUR HELP TO MAKE THE CLUB/SITE EASIER TO USE:

 

Hey everyone... the first of the year is all about process improvement aka streamlining aka making things easier...etc. So we need your help.

 

 

HOW YOU CAN HELP?

 

Please tell us the top 3 things (or less or more) that if you knew it would make our trips easier or the site easier to use or our club experience more fun?

 

WHOA... that's a wide open subject so hopefully this will help you.

 

Great Questions:

  • Can you explain how the site is organized?
  • How do I stay in communication with you once I sign up for a trip?
  • How do I sign up for a trip?
  • How do I find the "TRIP PM" for the trip and "what is it"?
  • Why won't the system let me sign up for a trip?
  • I swear I logged in but the site/system says I'm not logged in? What's the deal?
  • Why when I click on a member's profile it says..."You do not have permission to view that"?
  • How do I get information on a specific trip?

 

More challenging questions (but we will answer them for you regardless):

  • Why do I have to use your system?  Can't you just call me and update me?
  • Why can't I call and just give you my credit card and sign up for a trip?
  • Why can't you run everything via facebook? twitter? email? telephone? instagram? text? online app?
  • Why are you organized as a dive club?

 

WHAT WE NEED?

 

So please help us with your most perplexing questions so we can help 'simplify' as many processes as we can for you! :thankyou:

 

 



Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#2 WreckWench

WreckWench

    Founder? I didn't know we lost her!

  • Owner
  • PipPipPipPipPipPipPip
  • 53,489 posts
  • Location:FL SC & Dallas, TX
  • Gender:Female
  • Cert Level:DM & Technical certs
  • Logged Dives:5000+

Posted 04 March 2020 - 02:30 PM

Got one today... person signed up and kept trying to log into the home page...aka booking system and kept getting error message since it only allows you to log in if upgraded since that is where you book a trip.  SO need to explain the two log in areas better.



Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906




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