17 replies to this topic

[WreckWench]

Forums Menu: Orientation 2021-2025 Trips Topic Listing
Trip Topic Menu: Trip Details Trip FAQ Ask a Question Who's Going??? Book Now   See the PHOTOS!

 

REMEMBER EACH TRAVELER MUST BE PREMIER MEMBER OR ABOVE & HAVE DIVE INSURANCE THAT COVERS RELATED TRIP DATES TO BE ELIGIBLE TO JOIN OUR AMAZING TRIPS!

 

Location: Cozumel "BEST OF MEXICO" + Cenotes + Whalesharks
Dates:  Aug 5-12, 2023

 

HOW TO USE THIS TOPIC TO ASK QUESTIONS:
 

Hello and    not only to our club but to the topic you can ask any questions you want about this trip. Please use this topic you are reading right now to ask your questions. You will need to be registered on the SingleDivers.com site and logged into our forums to be able to post. See below for links on how to do these things or email admin@singledivers.com for help.  We will answer your questions here AND update the main trip topic if necessary as well as keep the TRIP FAQ updated in the 2nd topic related to this trip.

 

TYPICAL QUESTIONS NEW MEMBERS ASK:

 

How is the trip information organized?

 

#1 Trip Topic =  Full trip details, pricing, discounts, accommodations, travel details, etc.  (Locked. Only Admins can post to this)

#2 Trip Topic =  Ongoing Trip FAQ and Answers to the questions from topic #3  (Locked. Only Admins can post to this)

#3 Trip Topic = Questions Topic... ask all your questions in this topic  (Open to anyone to post who is registered and logged in)

#4 Trip Topic = Who's Going, Who's doing what extras, Tours, Add On's etc. (Open to anyone who is GOING on the trip to post in if registered and logged in)

#5 Trip Topic = Seeing is Believing. (Locked. Only Admins can post to this)

 

More detailed information is available in the thread title "How to Use this Forum to Manage Your Trip"

 

What are the "other" trip topics?

 

We will have other trip topics to help manage the pre-trip experience and ensure that you are as updated as possible. These include seeing who is celebrating a special event or ensuring you are getting the OFFICIAL TRIP PM.

 

How Do I Register on the SingleDivers.com site?

• www.singledivers.com
• click on Forums or click on Take me to the Surface Interval Forums under Forums
• Click on REGISTER in the upper right corner
• Choose a FUN SCREEN NAME ...email admin@singledivers.com if you need help. (Changing your screen name is very difficult to do after the fact so please take a few minutes to come up with a name you will like!)
• Finish the registration process

NOTE: Only upgraded premium members can sign up for our trips. The premium membership enables you to receive private trip communications, see the profiles of who else is going, PM others on the trip (and other premium members on the site) as well as entitle you to numerous specials, discounts, perks and deals throughout the year.

 

How Do I Upgrade my Membership or Renew my Membership?

• www.singledivers.com
• click on Forums or click on Take me to the Surface Interval Forums under Forums
• Login in the upper right (you know you are logged in when you see your screen name vs guest)
• Click on the white links in the dark blue bar....the last one is MEMBERSHIP
• Choose Premier (or higher) or if you are active duty military choose our Diver's In Uniform and we will work with you to validate your complementary membership. OTHERWISE... choose the payment option of either paypal or the SD payment portal
• if you choose paypal your membership will be upgraded automatically and you can proceed immediately to book per the instructions below.
• If you choose the SD payment portal please allow 2-3 days for your subscription to be cleared, validated and manually upgraded
• Once your membership is upgraded you can book a trip with us.

 

Why do I have to log in more than once?

• You do NOT need to be logged in nor registered to read information on our site.
• The site has two primary areas that require you to log into....the forums and the homepage which allows you to access the booking system/shopping cart.
• No matter where you are you MUST LOG IN to either post or book.  To ensure your information is safe we REQUIRE YOU TO LOG IN EVERYTIME YOU LEAVE A SECURE AREA. This means if you leave the forums to book you need to log in again. If you leave the shopping cart to post in the forums you must log in again. 
• YOU WILL ALWAYS USE THE SAME LOGIN INFO BUT YOU LOG INTO EACH DIFFERENT PART OF THE SITE DEPENDING ON WHAT YOU WANT TO DO. (This is a security measure to keep your information safe.)

How Do I Log in so I Can Post?

• www.singledivers.com
• Forums
• Take me to Surface Interval Forums
• Log into the upper right corner AGAIN even if you were logged into the homepage

How do I Find the Trip PM and See All Previous Trip Updates?  

 

If you want to see ALL the messages that have been posted in the trip pm please do the following:

• go to www.singledivers.com
• click on FORUMS
• click on Take me to the Surface Interval Forums
• In the upper right log in (do NOT log in at www.singledivers.com as this will only take you to the booking system and not the trip PM which resides in the forums)
• Once logged in you will see a gray envelope icon to the left of your screen name
• If the envelope has a green number in it that means you have new unread messages
• If the envelope is greyed out then you have read all the message but either way... click on the green number OR the gray envelope and you will be taken to your PM's. (Private Messages)
• Once in the PM inbox click on the PM for the trip you are on. EACH trip will have an "Official Trip PM" with that trip name in the title and the words ... DO NOT DELETE in the subject line.
• DO NOT DELETE  this message as we can never add you back and you will miss all the important trip updates that we send prior to a trip with our group.

 

How Do I log in so I Can Book a Trip or buy Add- On's?

1. Go to the Main Page www.singledivers.com
2. Log into the upper right on the HOME PAGE
3. Click the Cozumel "Book Now" link  found in the TRIP TABLE (the same link you used to book the trip)
4. Scroll down until you see the add-ons
5. The additional nights will be near the bottom of the screen/list of add-ons.
6. NOTE you can add extra nitrox tanks for your extra dives (THE PKG INCLUDES THE 10 PKG DIVES ONLY) so extra days of diving and any afternoon pm dives are NOT included so you would need to add extra nitrox tanks to your cart.
7. Scroll back up to the top of the page and review your cart to make sure all of your add-ons are correct.
   1. If your cart is correct, then click the "Check Out" Button
   2. If the items in your cart are *NOT* correct, click on the cart button at the top of page in the Purple Ribbon.  This will allow you to correct any discrepancies.  If you make a quantity change, make sure you click the refresh button (the double arrow next to the number) to update your cart.

 

How do I Book a Trip with SingleDivers.com? 

 

To book you trip please follow the following simple steps:

 

1. Register a FUN screen name

2. Log into the FORUMS and upgrade your membership to Premier or higher (you can also do when you are creating your screen name. If you use paypal you will be automatically upgraded by the system. If you use the SD payment portal it will take 24-48 hrs to verify your payment and manually upgrading you)

3. Once your membership is upgraded and your account is upgraded you can then log into the homepage as follows and book a trip.

• www.singledivers.com
• login 
• Trips
• Choose the trip from the trip table and either click on the BOOK NOW link to book or DETAILS LINK to be taken to the forums for the trip information and to ask questions, see who is going etc.
• Complete the trip booking process either by paying in full to qualify for our early booking discounts or by paying the deposit for the trip you are interested in.
• Complete your online documents for your trip within 21 days to avoid a $75 late document fee OR within 3 days if signing up within 30 days of the trip's departure date.
• You will be added to the TRIP PM (Private Message) within several days of signing up for a trip, which send courtesy emails to your inbox when an admin posts in it or you can check all messages sent 24/7 by logging into the forums and clicking on the message icon by your name.

 

HOW DO I GET REPLIES TO MY QUESTIONS?

 

• We will answer your question in this topic quoting your question so you get a courtesy email indicating we have replied to your questions. 
• We will update the TRIP FAQ located in the 2nd topic listing for this trip.
• We will update the main trip topic #1 if applicable. 

 

 

HOW DO I GET HELP?

 

1. Ask trip related questions in this topic so we can reply back to you and everyone else reading this topic as soon as we can.
2. If you need help with using the forums please email admin@singledivers.com
3. If you need specific trip help please email trips@singledivers.com
4. If you need any other help please email kamala@singledivers.com
5. PLEASE DO NOT USE DUPLICATE METHODS TO CONTACT US. Choose one avenue and we will reply via that avenue. If 2 days go by then you can use an alternate avenue. REMEMBER all our trip helpers and site helpers are VOLUNTEERS for the Dive Club.

[Azelea55]

Can you book extras after signing up for the initial trip or does it all have to be done at once? 

[Diver Ed]

Can you book extras after signing up for the initial trip or does it all have to be done at once? 

I usually book the extras when booking the trip so I do not forget to go back later and add things.  That said, you can go back into the booking link at a later date and then click add ons and pay for extras later.  Ed

[Azelea55]

Sorry, I have another question. I hope it doesn't sound stupid but I am looking into flights and I just want to make sure I arrive and depart the same day everyone else does (those not extending of course). The trip dates show as Aug. 5th - 12th but there are 6 days of diving (3 boat/1 cenote/2 whales) so that doesn't leave enough "travel" days. I just want to make sure that I don't miss any of the fun trip stuff but I also don't want to incur additional cost by arriving/departing too early/too late. Thanks in advance! 

[Diver Ed]

Sorry, I have another question. I hope it doesn't sound stupid but I am looking into flights and I just want to make sure I arrive and depart the same day everyone else does (those not extending of course). The trip dates show as Aug. 5th - 12th but there are 6 days of diving (3 boat/1 cenote/2 whales) so that doesn't leave enough "travel" days. I just want to make sure that I don't miss any of the fun trip stuff but I also don't want to incur additional cost by arriving/departing too early/too late. Thanks in advance! 

There are no stupid questions, so no worries.  The trip is Saturday to Saturday, so everyone that is doing the base trip will fly in on Saturday August 5 and depart on Saturday August 12.  The diving should start on Sunday.  The time with the whale sharks is going to be snorkeling so no issues with being in the water on Friday and having a flight out on Saturday other than drying a wet suit if you are using one.    Ed

[Azelea55]

Thank you Ed! Another question for you. For the dive insurance, can I just book it for the dates the dive gear is being used or would I need it for all days we're planning on being in the water? 

[WreckWench]

Thank you Ed! Another question for you. For the dive insurance, can I just book it for the dates the dive gear is being used or would I need it for all days we're planning on being in the water? 

 

 

 

Dive insurance covers everything in the water ONLY....

 

Trip/Travel insurance covers everything on land...before and during the trip...

 

• Have to cancel? If for a covered reason and you have trip insurance (more than the little policy the airlines sell just on the ticket price) you are covered.
• Get sick, ill, hurt... dive ins does not cover this...ONLY TRIP/TRAVEL insurance covers it.

 

So you need to get a policy to cover most or all of your trip price for ALL days of the trip.

[Azelea55]

Hi all! I'm getting super excited for this trip and to meet you all! 

My flight lands in Cozumel at 3:14pm on Aug 5th. I was wondering if any of you would be getting in around the same time. My hubby is super nervous about me travelling in Mexico alone so it would be cool if I could ensure one of you would be in my taxi to the hotel.

 

My layover is in DFW at 11:22am - in case anyone has a layover in the same location. TIA

[Diver Ed]

Hi all! I'm getting super excited for this trip and to meet you all! 

My flight lands in Cozumel at 3:14pm on Aug 5th. I was wondering if any of you would be getting in around the same time. My hubby is super nervous about me travelling in Mexico alone so it would be cool if I could ensure one of you would be in my taxi to the hotel.

 

My layover is in DFW at 11:22am - in case anyone has a layover in the same location. TIA

As we get closer to the start of the trip, Kamala and Brad will start sending private messages to everyone in the group with details and information.  One of those messages will most likely have flight info for everyone on the trip to allow people to know who is scheduled on which flight.  That will probably be sent a couple of days prior to departure.  I am going through Miami myself, and heading down a couple of days early.  Although this will only be my second Cozumel trip, I know that the group has done one or two trips per year in most years, and it is not a destination that seems to have issues.  Ed

[WreckWench]

Hi all! I'm getting super excited for this trip and to meet you all! 

My flight lands in Cozumel at 3:14pm on Aug 5th. I was wondering if any of you would be getting in around the same time. My hubby is super nervous about me travelling in Mexico alone so it would be cool if I could ensure one of you would be in my taxi to the hotel.

 

My layover is in DFW at 11:22am - in case anyone has a layover in the same location. TIA

Thank you sooooooooooooo much for participating... and being part of our community and forums. I so wish forums were still popular but life marches on....

 

As Ed mentioned... we will use a private message that will land in your inbox to share other members flights... but you can make sure you are getting those messages DIRECTLY from the source by following the steps below... its very important to be able to find these updates...they are our MAIN FORM OF COMMUNICATION.   Thank you and super excited to meet you as well!!

 

 

 

HOW TO FIND THE SOURCE MATERIAL TO THE TRIP PM AND LOG IN TO CHECK FOR MYSELF VS RELYING ON COURTESY EMAILS THAT MAY NOT TRANSMIT OR END UP IN SPAM:

 

• singledivers.com
• forums
• surface interval forums
• NOW LOG INTO THE FORUMS IN THE UPPER RIGHT using your screen name
• after logging in you will see small icons on the same line as your screen name...one is a letter or envelope
• click on the letter/envelope icon (if you can't see it you are not logged in
• click on the mail icon and it will open the inbox for the PM's aka private messages
• then click on the PM you want to read...in this case DO NOT DELETE BEST OF MEXICO Aug 5-12, 2023

ps you can only get and access pm's if you are a premium member of the club aka premier or above.

[harmonychick]

Is there a day by day agenda available? I have a friend in Cozumel and I want to go see her while I'm there...

[Diver Ed]

Is there a day by day agenda available? I have a friend in Cozumel and I want to go see her while I'm there...

Hello Melody,

 

     On Sunday, Monday and Tuesday we will be doing two boat dives in Cozumel.  We will have breakfast in the morning, and be on the dock at approximately 8:00 to 8:30.  Please do not hold me to that if the timing is a little off, as I am just giving an estimate of what to expect based on a previous trip.  We will be back at the resort around 12:30 to 1:00 I would estimate.  Clean up and have lunch.  Afternoons and evenings are open unless you decided  to add additional diving or something.  Most of us will probably meet around 6 or something for dinner.  Wed through Fri will be full days as we will be transporting from the resort to where we are diving and snorkeling on those days, and then heading back to the resort after our adventures.    Ed

[Azelea55]

If we signed up for a night dive, and it says there is a min. of 8 people are needed and only 5 signed up, does that mean the money paid can be applied to another excursion? 

 

Can we sign up for these excursions while in Mexico or do they need to be paid for in advance? 

 

Why should someone upgrade to CF100 Tank and what does "covers pkg dive in CZM" mean?  

 

Is there any update on the turtle program mentioned on the trip page?

 

Do you still have dive computers available? I didn't see where we could pay for our gear rental in the add-on area, is that something we do while there? 

[Diver Ed]

If we signed up for a night dive, and it says there is a min. of 8 people are needed and only 5 signed up, does that mean the money paid can be applied to another excursion? 

 

Can we sign up for these excursions while in Mexico or do they need to be paid for in advance? 

 

Why should someone upgrade to CF100 Tank and what does "covers pkg dive in CZM" mean?  

 

Is there any update on the turtle program mentioned on the trip page?

 

Do you still have dive computers available? I didn't see where we could pay for our gear rental in the add-on area, is that something we do while there? 

Hello Jamie,

 

     I cant answer everything here, but will answer what I can.  If there are not enough divers for the night dive, you will either be given the money back, or you can apply it to something else while there.  That said, I do not know if you can sign up for the other activities while there, or if that needs to be done prior.  As for the CF 100 tanks, they are larger tanks than the standard 80 cf tanks.  Some people go through a lot of air when diving ( I have been called an air hog a few times myself ) so they request larger tanks.  If you were finding yourself needing to end your dives early in the past because you were running low on air, then you would consider the larger tank.  I see you are signed up for the rent a buddy for this trip, so you will be working with a very experienced diver and your skills should improve  as should your air consumption.  My guess is that you should not get the larger tanks right now, instead waiting to see how things progress during the week.  The " Covers pkg..." means that the price for the upgrade to the larger tanks would be for the tanks used during the 3 days of scheduled diving in Cozumel.  It would not include additional dives such as night dive, shore dives, cenote dives...  As for the rest, you will need to wait for a reply for Kamala.  Ed

[scubak8]

Does the resort include towels that we can take on the boat? If so, will they allow us to have more than one at a time?