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Moved to Comments & Concerns


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3 replies to this topic

#1 Parrotman

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Posted 15 September 2012 - 08:46 PM

Post moved to Comments and Concerns forum per our TOS. - SD Staff


What is the Comments & Concerns Forum?



Comments & Concerns Resolution Forum

Businesses offer a variety of mechanisms to contact them regarding a customer service matter. Typically these are via email, telephone or in person. When these channels either do not exist or the problem is not resolved, a public statement may be made on the company's website blog stating such. Being an online community we also provide customer service and complaint resolution channels referred to as our "Comments & Concerns" forum. This forum is private so that the matter can be openly discussed with a team of SD staff who will then reply back to the individual who lodged the concern. We thank you for your understanding in this matter.

This is our "Comments & Concerns' Complaint & Feedback resolution forum. Please send Concerns, Comments, Suggestions and Feedback via pm to comments&concerns or via email to commentsandconcerns@singledivers.com. Any concerns/feedback posted in the open forums will be removed and will then be posted here in this private forum until resolved. - SD Staff
Note: The forum contents can only be seen by the review committee comprised of admins/mods/sd staff.
Sea Turtle advocate!

#2 WreckWench

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Posted 15 September 2012 - 09:03 PM

This have been moved to our comments and concern forum per our TOS. A reply will be sent to you from our mods.

Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

#3 Parrotman

Parrotman

    Everyone knows me

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  • PipPipPipPipPip
  • 678 posts
  • Location:Bend Oregon
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  • Logged Dives:I stopped putting them in the book at 300 I'm somewhere around 950 now

Posted 15 September 2012 - 09:13 PM

Interesting that you have removed my post. What about the TOS about not censoring peoples posts and opinions? Very unprofessional Kamala!
Sea Turtle advocate!

#4 WreckWench

WreckWench

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Posted 15 September 2012 - 09:30 PM

Jim your concerns have been forwarded to our comments and concerns committee. You will be replied to shortly. If you have any further concerns or anyone else for that matter does please direct them to commentsandconcerns@singledivers.com. Any further public discourse will removed accordingly per our TOS. Please accept this as your second warning. Thank you, Kamala


UPDATES:

9-18-12: Official letter of receipt of complaint sent to member advising official team response would be made no later than 9-22-12
9-19-12: Receipt of reply from member asking to be removed from SD site.
9-20-12: Official letter of response sent by team to member and member removed from site as per his request and placed into a new category called "Removed Per User Request"
9-20-12: Issue closed per TOS.

Edited by WreckWench, 20 September 2012 - 01:39 PM.


Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !

Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!

Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906




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