VERY SAD BUT IMPORTANT TRIP UPDATE:
It is with great sorrow that I post this message. I am sitting in the airport on my way to Cozumel so will be offline until this evening after noon Central time.
I rec'd the following email from the owner of the Spree which is the boat we were using for our Cuba trip. I have not had much correspondence with him yet and hope to while I'm at the airport waiting on my next flight.
I will have refunds issued in the next day or so, please bear with me as the first day or so of a trip is the craziest but I am arriving early so will have a small window tomorrow to get this started and have my accountant start refunding money.
I have not checked to see if we can do a Keys Krawl with local dive ops because I have no idea if anyone wants to do this. Most will simply opt for a refund vs another trip to Cuba or Key West or even apply the funds to another trip. After the refund you are welcome and encouraged to sign up for one of our other amazing trips. If you do sign up for either our Magical Malivers trip in March 2017 or our Raja Ampat trip for Oct 2018 which we will being opening up in the next week or so for booking. (Hopefully sooner now that we have lost this iconic trip) I will do something extra special for THOSE ALREADY BOOKED ON THE CUBA TRIP for all the inconvenience. Let me figure this out but it will be a financial incentive to encourage you to consider these other trips.
I have also reached out to the other Cuba operator for availability during this time and/or rebooking the trip to another timeframe.
HOW MANY PEOPLE WOULD BE INTERESTED IN THIS OPTION? Aggressor is more expensive and holds a few more people on the boat but is the only other option other than Avalon who I have also reached out too.
As soon as I hear from them I will let you know so we can perhaps see if there are any contingency plans. PLEASE LET US KNOW IF ANYONE IS UP FOR ANY OTHER CONTINGENCY PLANS OTHER THAN JUST A STRAIGHT REFUND.
Thank you, Kamala
Dear Kamala;
It is with mixed emotions and no small amount of sadness that Melanie and I need to tell you that we have accepted an unexpected offer to buy the Spree. We received the offer this morning, the final inspection will take place on July 18, after which I will no longer be allowed use of the vessel. This, as you know, is before your scheduled charters to Cuba, which are now cancelled. We are sorry that we are unable to complete the charter we arranged with you and your clients, but the buyer has use for the Spree right away and once accepted, will no longer allow us to use it.Kevin will, of course, refund your charter fees immediately.I apologize to all of you who were looking forward to your charter, and wish you the best.Sincerely,Frank and MelCaptain Frank Wasson
