4 replies to this topic

[WreckWench]

Forums Menu: Orientation 2018-2022 Trips Topic Listing
Trip Topic Menu: Trip Details Trip FAQ Ask a Question Who's Going??? Book Now   See the PHOTOS!

 

 

REMEMBER EACH TRAVELER MUST BE PREMIER MEMBER OR ABOVE & HAVE DIVE INSURANCE THAT COVERS RELATED TRIP DATES TO BE ELIGIBLE TO JOIN OUR AMAZING TRIPS!

 

Location: COZUMEL MEXICO "NEED TO DIVE"
Dates:   Feb 20-27, 2021

 

HOW TO USE THIS TOPIC TO ASK QUESTIONS:
 

Hello and    not only to our club but to the topic you can ask any questions you want about this trip. Please use this topic you are reading right now to ask your questions. You will need to be registered on the SingleDivers.com site and logged into our forums to be able to post. See below for links on how to do these things or email admin@singledivers.com for help.  We will answer your questions here AND update the main trip topic if necessary as well as keep the TRIP FAQ updated in the 2nd topic related to this trip.

 

TYPICAL QUESTIONS NEW MEMBERS ASK:

 

How is the trip information organized?

 

#1 Trip Topic =  Full trip details, pricing, discounts, accommodations, travel details, etc.  (Locked. Only Admins can post to this)

#2 Trip Tooic =  Ongoing Trip FAQ and Answers to the questions from topic #3  (Locked. Only Admins can post to this)

#3 Trip Topic = Questions Topic... ask all your questions in this topic  (Open to anyone to post who is registered and logged in)

#4 Trip Topic = Who's Going, Who's doing what extras, Tours, Add On's etc. (Open to anyone who is GOING on the trip to post in if registered and logged in)

 

More detailed information is available in the thread title "How to Use this Forum to Manage Your Trip"

 

What are the "other" trip topics?

 

We will have other trip topics to help manage the pre-trip experience and ensure that you are as updated as possible. These include seeing who is celebrating a special event or ensuring you are getting the OFFICIAL TRIP PM.

 

How Do I Register on the SingleDivers.com site?

• www.singledivers.com
• click on Forums or click on Take me to the Surface Interval Forums under Forums
• Click on REGISTER in the upper right corner
• Choose a FUN SCREEN NAME ...email admin@singledivers.com if you need help. (Changing your screen name is very difficult to do after the fact so please take a few minutes to come up with a name you will like!)
• Finish the registration process

NOTE: Only upgraded premium members can sign up for our trips. The premium membership enables you to receive private trip communications, see the profiles of who else is going, PM others on the trip (and other premium members on the site) as well as entitle you to numerous specials, discounts, perks and deals throughout the year.

 

How Do I Upgrade my Membership or Renew my Membership?

• www.singledivers.com
• click on Forums or click on Take me to the Surface Interval Forums under Forums
• Login in the upper right (you know you are logged in when you see your screen name vs guest)
• Click on the white links in the dark blue bar....the last one is MEMBERSHIP
• Choose Premier (or higher) or if you are active duty military choose our Diver's In Uniform and we will work with you to validate your complementary membership. OTHERWISE... choose the payment option of either paypal or the SD payment portal
• if you choose paypal your membership will be upgraded automatically and you can proceed immediately to book per the instructions below.
• If you choose the SD payment portal please allow 2-3 days for your subscription to be cleared, validated and manually upgraded
• Once your membership is upgraded you can book a trip with us.

 

Why do I have to log in more than once?

• You do NOT need to be logged in nor registered to read information on our site.
• The site has two primary areas that require you to log into....the forums and the homepage which allows you to access the booking system/shopping cart.
• No matter where you are you MUST LOG IN to either post or book.  To ensure your information is safe we REQUIRE YOU TO LOG IN EVERYTIME YOU LEAVE A SECURE AREA. This means if you leave the forums to book you need to log in again. If you leave the shopping cart to post in the forums you must log in again. 
• YOU WILL ALWAYS USE THE SAME LOGIN INFO BUT YOU LOG INTO EACH DIFFERENT PART OF THE SITE DEPENDING ON WHAT YOU WANT TO DO. (This is a security measure to keep your information safe.)

How Do I Log in so I Can Post?

• www.singledivers.com
• Forums
• Take me to Surface Interval Forums
• Log into the upper right corner AGAIN even if you were logged into the homepage

How do I Find the Trip PM and See All Previous Trip Updates?  

 

If you want to see ALL the messages that have been posted in the trip pm please do the following:

• go to www.singledivers.com
• click on FORUMS
• click on Take me to the Surface Interval Forums
• In the upper right log in (do NOT log in at www.singledivers.com as this will only take you to the booking system and not the trip PM which resides in the forums)
• Once logged in you will see a gray envelope icon to the left of your screen name
• If the envelope has a green number in it that means you have new unread messages
• If the envelope is greyed out then you have read all the message but either way... click on the green number OR the gray envelope and you will be taken to your PM's. (Private Messages)
• Once in the PM inbox click on the PM for the trip you are on. EACH trip will have an "Official Trip PM" with that trip name in the title and the words ... DO NOT DELETE in the subject line.
• DO NOT DELETE  this message as we can never add you back and you will miss all the important trip updates that we send prior to a trip with our group.

 

How Do I log in so I Can Book a Trip or buy Add- On's?

1. Go to the Main Page www.singledivers.com
2. Log into the upper right on the HOME PAGE
3. Click the Cozumel "Book Now" link  found in the TRIP TABLE (the same link you used to book the trip)
4. Scroll down until you see the add-ons
5. The additional nights will be near the bottom of the screen/list of add-ons.
6. NOTE you can add extra nitrox tanks for your extra dives (THE PKG INCLUDES THE 10 PKG DIVES ONLY) so extra days of diving and any afternoon pm dives are NOT included so you would need to add extra nitrox tanks to your cart.
7. Scroll back up to the top of the page and review your cart to make sure all of your add-ons are correct.
   1. If your cart is correct, then click the "Check Out" Button
   2. If the items in your cart are *NOT* correct, click on the cart button at the top of page in the Purple Ribbon.  This will allow you to correct any discrepancies.  If you make a quantity change, make sure you click the refresh button (the double arrow next to the number) to update your cart.

 

How do I Book a Trip with SingleDivers.com? 

 

To book you trip please follow the following simple steps:

 

1. Register a FUN screen name

2. Log into the FORUMS and upgrade your membership to Premier or higher (you can also do when you are creating your screen name. If you use paypal you will be automatically upgraded by the system. If you use the SD payment portal it will take 24-48 hrs to verify your payment and manually upgrading you)

3. Once your membership is upgraded and your account is upgraded you can then log into the homepage as follows and book a trip.

• www.singledivers.com
• login 
• Trips
• Choose the trip from the trip table and either click on the BOOK NOW link to book or DETAILS LINK to be taken to the forums for the trip information and to ask questions, see who is going etc.
• Complete the trip booking process either by paying in full to qualify for our early booking discounts or by paying the deposit for the trip you are interested in.
• Complete your online documents for your trip within 21 days to avoid a $75 late document fee OR within 3 days if signing up within 30 days of the trip's departure date.
• You will be added to the TRIP PM (Private Message) within several days of signing up for a trip, which send courtesy emails to your inbox when an admin posts in it or you can check all messages sent 24/7 by logging into the forums and clicking on the message icon by your name.

 

HOW DO I GET REPLIES TO MY QUESTIONS?

 

• We will answer your question in this topic quoting your question so you get a courtesy email indicating we have replied to your questions. 
• We will update the TRIP FAQ located in the 2nd topic listing for this trip.
• We will update the main trip topic #1 if applicable. 

 

 

HOW DO I GET HELP?

 

1. Ask trip related questions in this topic so we can reply back to you and everyone else reading this topic as soon as we can.
2. If you need help with using the forums please email admin@singledivers.com
3. If you need specific trip help please email trips@singledivers.com
4. If you need any other help please email kamala@singledivers.com
5. PLEASE DO NOT USE DUPLICATE METHODS TO CONTACT US. Choose one avenue and we will reply via that avenue. If 2 days go by then you can use an alternate avenue. REMEMBER all our trip helpers and site helpers are VOLUNTEERS for the Dive Club.

Edited by WreckWench, 09 February 2021 - 07:54 PM.

[o2dive12]

What are the details on the Bull shark dive, and, if we want an afternoon 1 tank dive add-on, how many divers are needed for the boat to go? If the minimum isn't gotten, can the dive shop arrange a pickup at the dock with another dive operator?...or at least put us in touch with a reputable one so we can make our own arrangements?

[WreckWench]

What are the details on the Bull shark dive, and, if we want an afternoon 1 tank dive add-on, how many divers are needed for the boat to go? If the minimum isn't gotten, can the dive shop arrange a pickup at the dock with another dive operator?...or at least put us in touch with a reputable one so we can make our own arrangements?

I'm getting more info on the Bull shark dives. Its new and its cool...but sometimes they aren't seen regularly enough for the attempted efforts to see them.

 

I believe the min is 4 or 5 people to run an afternoon dive. We are also planning another option. We are planning to offer a number of dive instruction on this trip. The thought being that we will offer 2 am dives in the am and 2 in the pm. So some trip goers will do their pkg dives in the am and some will do them in the afternoon. We *may* be able to allow dives to join both boats.

 

We do know that if someone wanted to do both am and pm dives then we'd have to leave early enough in the am and ensure the dives were exactly 60 mins in order to get back in time to make a 2 tank or even 1 tank dive plus eat lunch of course.

 

As for trying to set up dives with another operator I'm sure anything is possible but Feb is high season and a festive time on top of being the ONLY country in the world that is open. Operators including ours are running VERY FULL so I am not sure we can find someone else to do after noon dives. The issue is getting back in time to do them which is related to how tight we keep the 2 am dives and how early we leave.

 

I realize I did not answer your questions directly but we are working on several options behind the scenes all of which will be contingent upon how many ultimately go. Let's play it by ear until we see how many others are joining us. Right now its just you and I.

[Thalassophile]

Looks like there is a requirement to get a covid test 3 days prior to leaving Mexico to get on AA, is that true and if so do we know how to get that done?

[Ducky]

Looks like there is a requirement to get a covid test 3 days prior to leaving Mexico to get on AA, is that true and if so do we know how to get that done?

It looks to be true...

To all of our friends who will be traveling to Cozumel in the near future, please be aware that all US citizens are required to show a negative Covid test result when they go to the airport in Mexico to check in for the return to the US. This policy goes into effect on January 26, 2021. What this means is that you will have to make an appointment and take a viral test in Cozumel within 3 days of returning to the US. The tests can be taken at several of the local hospitals, including CostaMed, AmeriMed and the International Hospital. I believe the cost is approximately $125 per person. This is all just unfolding today, so we will be posting more information on our website as we learn more.

The hits just keep happening in 2021!

 

this was sent from a friend of mine that works for Dive with Martin