Premium Membership paid, no access to PM or profiles
#1
Posted 08 April 2011 - 06:48 AM
Is anyone else having this issue?
Come on and wade way out into the water with me, jump in and take my hand. --Gaelic Storm, Scalliwag
#2
Posted 08 April 2011 - 07:53 AM
If anyone else has the same problem please let me or any admin know.
Cheers.
Tech Support - The hard we do right away; the impossible takes us a little longer...
"I like ponies on no-stop diving. They convert "ARGH!! I'M GOING TO DIE" into a mere annoyance." ~Nigel Hewitt
#3
Posted 08 April 2011 - 06:19 PM
Houston, Tranquility Base here. The Eagle has landed. Neil Armstrong & Buzz Aldrin on the moon, Michael Collins in the command module orbiting - July 20, 1969
It looks like it’s going to be another fine day - John Wayne
#4
Posted 26 September 2011 - 01:42 PM
This was a database issue and I was able to clear it up. I now see you as Premier Member on your account and profile.
If anyone else has the same problem please let me or any admin know.
Cheers.
Hi there. I attempted to renew this year (about 2 wks ago) via PayPal. I got a refund from WW at SD saying: "I am returning your paypal payment because we received a membership payment in June." It is possible that I paid in June but it's not on my membership page. I am asking because I can't view profiles or the member list either. Help please! Thanks.
#5
Posted 27 September 2011 - 07:42 AM
Hello Chris,Hi there. I attempted to renew this year (about 2 wks ago) via PayPal. I got a refund from WW at SD saying: "I am returning your paypal payment because we received a membership payment in June." It is possible that I paid in June but it's not on my membership page. I am asking because I can't view profiles or the member list either. Help please! Thanks.
I see where WW referenced your renewal back in July, and have updated your account to Premier Member status. We apologize for the lapse in your membership status.
Regards,
Finally broken to the plow and harnessed to the traces. How may I help you today? Questions welcomed to charlies@singledivers.com
"My secret to maintaining this goofy façade? It ain't no façade." - Brad, the
"I don't make up jokes; I just observe Congress and report the facts." - Will Rogers
#6
Posted 29 November 2011 - 07:47 PM
thanks in advance.
Fred
#7
Posted 29 November 2011 - 08:47 PM
#8
Posted 29 November 2011 - 09:07 PM
Fred shows as a member under his avatar but the cp (control panel) says:
ev780 Premier Member 35.00 USD 10-October 11 09-October 12 -- PAID
I will need to have the tech admins see why he is not showing up properly. Sorry Fred...they will figure it out. Kamala
Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !
Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!
Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906
#9
Posted 30 November 2011 - 06:41 AM
His status has been updated. This should have been done automatically in the system. Not sure why it broke down. Investigating.I will need to have the tech admins see why he is not showing up properly. Sorry Fred...they will figure it out. Kamala
S
Tech Support - The hard we do right away; the impossible takes us a little longer...
"I like ponies on no-stop diving. They convert "ARGH!! I'M GOING TO DIE" into a mere annoyance." ~Nigel Hewitt
#10
Posted 30 November 2011 - 09:23 AM
Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD LEGACY/OLD/MANUAL Forms & Documents.... here !
Click here TO PAY for Merchandise, Membership, or Travel
"Imitation is the sincerest flattery." - Gandhi
"Imitation is proof that originality is rare." - ScubaHawk
SingleDivers.com...often imitated...never duplicated!
Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
formerly...
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906
#11
Posted 30 November 2011 - 10:41 AM
Electronic gremlins.
#12
Posted 30 November 2011 - 04:35 PM
Strange...
Fred shows as a member under his avatar but the cp (control panel) says:
ev780 Premier Member 35.00 USD 10-October 11 09-October 12 -- PAID
I will need to have the tech admins see why he is not showing up properly. Sorry Fred...they will figure it out. Kamala
Fred, did you go through the subscription manager to pay this or just pay through the gateway? Most likely at some point somebody other than you updated your subscription after confirming payment and that broke the auto features.
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