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How to Sign Up for a SingleDivers.com Trip in 5 Easy Steps!


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#1 WreckWench

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Posted 26 June 2015 - 11:10 AM

How to Sign Up for a SingleDivers.com Trip in 5 Easy Steps:

Step 1. Register as a Premier Member:
A. Are you new and have not registered on the site yet? Then think of a fun screen name click HERE for ideas and then register HERE. Follow the prompts and choose the 'premier member' option or above in this process and you'll be done.

B. Currently a basic member? Then simply upgrade to premier by clicking on the MEMBERSHIP TAB along the top of the forums HERE and following the prompts for payment.

Step 2: Sign Up and Pay for the trip
We use a cutting edge e-commerce site developed especially for dive trips to book spots on our award winning dive vacations. You can sign up for either a double or single occupancy room (and sometimes other choices) and choose to pay the deposit or the full amount. If you choose to pay with your checking account you will receive a CASH DISCOUNT for paying with cash. Otherwise the price listed includes the credit card fees. (This is a change from our old system which priced trips at the next cash discount and you paid the cc fee if you used a credit card.). To find the lowest price look for all pricing marked in RED with the words CASHNOTE: The cash discount is applied at check out AFTER you choose the e-check option.

 

a. To sign up from the forums:  Click on the purple BOOK NOW button across the top of the forums or click HERE.  Be sure you are logged in and then choose the trip you want by clicking on the name or the picture for full details. Then click on BOOK NOW when you are ready to add items to your shopping cart. To return to THIS THREAD/TOPIC in the forums simply click on the blue FORUM THREAD box. 

 

b. To sign up from the new website:  Click on www.singledivers.com then under TRIPS click on UPCOMING TRIPS. Be sure you are logged in and then choose the trip you want by clicking on the name or the picture for full details. Then click on BOOK NOW when you are ready to add items to your shopping cart. To return to THIS THREAD/TOPIC in the forums simply click on the blue FORUM THREAD box.

 

c. Choose either the trip dep or full amount and add to your shopping cart by clicking the radial dial next to the option you want, verifying the inventory is there below the item and then clicking ADD TO CART . You can also add any add-on's that you would like but they must be paid in full when added to your cart. ONLY the trip can be financed for free via our booking system.

 

d. Once you have added the trip pkg you want, chosen Deposit or Full trip amount, applied any discounts that apply to you, then clicked on ADD TO CART in the blue box, it will show you your cart and if something is not right click on the x to remove it. Once you are ready to pay click on CHECK OUT box under the summary of what your charges are so far. Review your cart and if its correct click on FINISH unless you wish to keep shopping.

 

e. Now proceed to the payment options. We accept MC or Visa as well as payments via a one time ACH payment from your checking account. NOTE: Cash discounts will be applied when you click on e-check and proceed to check out. 

HOW TO USE THE PAYMENT SYSTEM:

 

Please click HERE for step by step directions on how to pay for extras, make progress payments, or other trip related payments.

 

NOTE: You will be able to see your payments online 24/7 by clicking on MY TRIPS under Trips in the main menu and then clicking on MY PAYMENTS in the upper right.

 

 

Step 3: Post in the trip thread/topic that you are joining us:

Want to express intent in joining one of our trips? Ideally this is done in the trip details topic which is called a "thread" in the forums we use. In other words THIS TOPIC YOU ARE CURRENTLY READING. Let our volunteers help you learn the booking process if you have any questions as its critical to all of our 'back and forth' communications. (It can also be done via email and we'll "post" your intent for you in the trip topic/thread if you absolutely can't post it yourself.)

Want to let us know you just signed up to join us? Please post that you have signed up and are joining us. This helps to keep the thread/topic alive as well as encourage new members to ask questions that they may have. This also shows that the trip is alive and well and people are going on it. If you don't make a post we'll post for you to welcome you to the trip and to summarize what you have signed up for. We will THEN summarize all of this in the 3rd post of the trip topic/thread so everyone can see who is doing what!

Step 4: Trip Documents...Where to find them and what to fill out and why:
The trip documents are needed for rooming, diving, understanding your preferences, as well as helping us help you in the case of an emergency etc. They are required to be COMPLETED ONLINE as soon as you complete your order or within 21 days of signing up for a trip (the only exception is your airline info unless you already know what your flights are) or if you need more time we'll add a $75 document fee to your invoice. They must be returned within 3 days if you are signing up within 45 days of departure.  

 

To find the trip docs online (we no longer accept our old paper docs except for refunds, rebates, cc auth forms etc.) go to www.singledivers.com, click on MY TRIPS under Trips in the main menu and then click on the trip you want if you are signed up for more than one trip and it will tell you which docs need to be completed and which are finished. Click on the document name and it will open and fill it out. NOTE: Once you do your docs in our system once they will be resident you for the next time your travel with us to update and resubmit. You will need to upload some of the information we need but our *upload* tool is very easy to use. If all else fails you can email the docs that need to be uploaded to trips@singledivers.com or fax to 888-480-0906.

Step 5: ONGOING COMMUNICATIONS...
Its a two way street...here's how we tell each other what we need:

We use several tools to keep EVERYONE on a trip updated. They are vitally important for you to monitor and stay apprised of. They are as follows:

A. The "Welcome to the Trip" PM (private message) which is sent to as soon as you sign up for the trip. You can not receive these unless you are a Premier member or above. As soon as you either pay or show interest in the trip thread/topic we'll send you this PM. It has helpful info about signing up for the trip and will be used THROUGHOUT the pre-trip process to keep you updated on critical things regarding your trip with us.

B. The 1st & 3rd & 4th 'posts' in this trip thread (the first has the trip details in it) will contain summarized updates so you don't have to follow every post in the original trip thread. PLEASE monitor these for IMPORTANT UPDATES that affect your trip.

C. The Special Discussion Forums -(THIS MAY BE PHASED OUT in lieu of using the TRIP PM  & open forum topics....monitor the TRIP PM for all main updates. PLEASE DO NOT REPLY BACK TO THE TRIP PM AS EVERYONE GETS YOUR REPLY.) They are private forums that open up approx 30-60 days before a trip and they are FILLED WITH HELPFUL INFORMATION you need for your trip like how the transfer work, money/tipping issues, who's doing what extra tours or diving, etc. We also use these forums to discuss PRIVATE matters such as exchanging celfone numbers so you can meet up at the airport together etc. ONLY members on the trip have access to these private trip discussion forums. Since they are password protected you will receive the special password for the private forum via the TRIP PM.

And that's it. If you need help feel free to email trips@singledivers.com or charlies@singledivers.com or kamala@singledivers.com and one of us will help you! :thankyou:

 
 

 

 



Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
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Kamala Shadduck c/o SingleDivers.com LLC
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