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VERY SAD BUT IMPORTANT TRIP UPDATE:
It is with great sorrow that I post this message. I am sitting in the airport on my way to Cozumel so will be offline until this evening after noon Central time.
I rec'd the following email from the owner of the Spree which is the boat we were using for our Cuba trip. I have not had much correspondence with him yet and hope to while I'm at the airport waiting on my next flight.
I will have refunds issued in the next day or so, please bear with me as the first day or so of a trip is the craziest but I am arriving early so will have a small window tomorrow to get this started and have my accountant start refunding money.
I have not checked to see if we can do a Keys Krawl with local dive ops because I have no idea if anyone wants to do this. Most will simply opt for a refund vs another trip to Cuba or Key West or even apply the funds to another trip. After the refund you are welcome and encouraged to sign up for one of our other amazing trips. If you do sign up for either our Magical Malivers trip in March 2017 or our Raja Ampat trip for Oct 2018 which we will being opening up in the next week or so for booking. (Hopefully sooner now that we have lost this iconic trip) I will do something extra special for THOSE ALREADY BOOKED ON THE CUBA TRIP for all the inconvenience. Let me figure this out but it will be a financial incentive to encourage you to consider these other trips.
I have also reached out to the other Cuba operator for availability during this time and/or rebooking the trip to another timeframe.
HOW MANY PEOPLE WOULD BE INTERESTED IN THIS OPTION? Aggressor is more expensive and holds a few more people on the boat but is the only other option other than Avalon who I have also reached out too.
As soon as I hear from them I will let you know so we can perhaps see if there are any contingency plans. PLEASE LET US KNOW IF ANYONE IS UP FOR ANY OTHER CONTINGENCY PLANS OTHER THAN JUST A STRAIGHT REFUND.
Thank you, Kamala
Dear Kamala;
It is with mixed emotions and no small amount of sadness that Melanie and I need to tell you that we have accepted an unexpected offer to buy the Spree. We received the offer this morning, the final inspection will take place on July 18, after which I will no longer be allowed use of the vessel. This, as you know, is before your scheduled charters to Cuba, which are now cancelled. We are sorry that we are unable to complete the charter we arranged with you and your clients, but the buyer has use for the Spree right away and once accepted, will no longer allow us to use it.Kevin will, of course, refund your charter fees immediately.I apologize to all of you who were looking forward to your charter, and wish you the best.Sincerely,Frank and MelCaptain Frank Wasson
CUBA, October 8-14, 2016
Flexibility is the name of the game on these trips. The M/V Spree has an excellent rapport with the Cuban government, with the United States Government, and the marinas at both locations. As with any adventure travel, things happen and we all have to be flexible in our planning. We could be diverted east or west or not allowed into port because the Navy is out on maneuvers or we could find new rules pop up overnight. Please be flexible. Due to the possibility of unforeseen circumstances, TRIP INSURANCE IS REQUIRED for this trip.
PRICING:
- October 8-14 = 8 spaces: $3650 p/p.
- Price includes cash discount. Please add 3% if paying via any non-cash form of payment.
PACKAGE INCLUDES:
- 4 Days of up to 3 dives per day except travel days
- Air fills, tanks and lead. NO WEIGHT BELTS ARE INCLUDED - YOU MUST PROVIDE YOUR OWN
- 32% Nitrox - if you are Nitrox-certified
- All meals, snacks and beverages including sodas, beer and wine
- Group tour of National Aquarium, El Morro Castle, Old Havana, the Museum of the Revolution, and the National Hotel
- Personal Gear Lockers for your gear and LOTS of hanging space for your wetsuits/skins
- Welcome Beverage upon arrival & group orientation meeting after last group of divers arrive
- We provide sheets, blankets and pillows. NO TOWELS ARE INCLUDED - YOU MUST PROVIDE YOUR OWN
NOT INCLUDED:
- Airfare to Key West(EYW).
- Transfers to/from the Marina
- Rental gear, instruction and retail charges
- Crew gratuities
- Trip cancellation insurance REQUIRED FOR THIS TRIP
- Dive accident insurance REQUIRED FOR THIS TRIP
- WEIGHT BELTS ARE NOT INCLUDED. Lead is available but you must supply your own belt or weight integrated system.
- TOWELS ARE NOT INCLUDED. There is no washer/dryer on the boat, you must supply your own towel.
DISCOUNTS & DISCOUNT DISCLAIMER:
Hey gang we need you to look below if we have posted the codes or at the purple TAB called DISCOUNTS in the booking system (click on the link at the top of this topic and it will take you to the specific booking details for THIS trip or click on the blue box called BOOK NOW and it will take you to the full trip details in the new website/booking system. Once there click on the trip you are interested in and READ THE DISCOUNT details under the purple tab called DISCOUNTS to know what they are AND to get the code needed to get the discount. (WE ALSO TRY TO POST IT BELOW FOR YOUR CONVENIENCE)
You must use the code when you book as they are not retroactive after you sign up UNLESS otherwise stated like the buddy rebate etc.
We are sorry for any inconvenience this may cause but the accounting expenses of manually trying to do the discount is far exceeding the discount amount making it very prohibitive to manage this way. So please be sure to use the discount code AT TIME OF INITIAL BOOKING.
NOTE: The EBD or Early Booking Discounts can only be used as follows:
1. When paying in full
2. When you first sign up
3 By the deadline given. After that deadline they disappear and the code will not work. (So please leave a buffer if you need to xfer money or have questions.)
- Book and Pay in FULL by 04-15-16 for Early Bird Discount: $100 OFF (use COUPON CODE: CUBA100 at checkout)
- Book and Deposit or Pay in Full by 05-01-16 for Early Bird Discount: $50 OFF (use COUPON CODE: CUBA50 at checkout)
- Buddy Rebate: Get a $50 rebate for getting any NON-SD.com member to go and you both get a buddy credit. Rebate issued at the end of the trip, after both trip goers send their buddy diver credit request to trips@singledivers.com
- Earn (1) CHANCE to win $50 gift cert for anything SD.com sells including corporate sponsor merchandise or a future trip good until March 2017, by signing up on our Facebook Trip Event for this trip AND "LIKE" SingleDivers.com if you haven't already AND share the FB trip booking on your page or in another diving group to which you belong. Please email trips@singledivers.com with your full list of contest entries no later than Sept 30, 2016; Please reference CUBA50GC in the subject line.
- Cash Discount: Use our e-check option to pay for your trip and CASH DISCOUNTED PRICES will be applied at checkout.
- Active Duty Military Discount: $25 OFF if you are active duty military of any country that fights for freedom with the USA. Please email proof of active military service to admin@singledivers.com
- Member Rebate: File for your $25 member rebate within 30 days after the trip. You'll find the required form here.
SAVE $75 by submitting your Documents within 21 days of booking this trip. If booking within 45 days of the trip please submit your documents within 3 days. Otherwise the $75 document processing fee will be added to your final invoice.
Click here to book any package
*all prices per person, cash option requires selecting e-check at final checkout
**cash price is the same as the cash price in the forums, new accounting regulations change the way the 3% non-cash convenience fee is applied.
VERY IMPORTANT LINKS:
- Click HERE for Full Trip Details in our New Booking System & Integrated Payment & Document Portal
- To see who is on this trip click HERE or check the 3rd post of this topic/thread.
- To see how to sign up and get regular trip updates click HERE or check the 2nd post of this topic/thread.
Edited by WreckWench, 02 July 2016 - 11:22 AM.