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#2 BEST OF MEXICO & WHALESHARKS Aug 15-22, 2020: TRIP FAQ & Answers to Member Questions


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#1 WreckWench

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Posted 08 February 2020 - 11:31 PM

Forums Menu: Orientation 2018-2022 Trips Topic Listing
Trip Topic Menu: Trip Details Trip FAQ Ask a Question Who's Going??? Book Now   See the PHOTOS!

 

REMEMBER EACH TRAVELER MUST BE PREMIER MEMBER OR ABOVE & HAVE DIVE INSURANCE THAT COVERS RELATED TRIP DATES TO BE ELIGIBLE TO JOIN OUR AMAZING TRIPS!

 
Location: BEST OF MEXICO.... Cozumel, Talum & WHALESHARKS
Dates:  August 15-22, 2020 ( Several people have asked if they can come a few days early to take their AOW...we are checking availability and will let you know)
 

Hello BEST OF MEXICO trip goers!

 

We will use this topic to manage all the questions asked about this trip. Please check back frequently to see what others have asked and how we have replied. This will be the ONLY ongoing TRIP FAQ for this trip so you'll only have to look in one place and can quickly see what has been added since the last time you checked.   :thankyou:

 

BEST OF MEXICO & WHALESHARKS AUG 15-22, 2020 TRIP FAQ:

  • How to Book

Q. Why can't I seem to be able to book this trip? It won't let me log in and I have tried the recover password several times but it does not help?  1-27-20

A. You must be a premium member aka Premier or above to book our trips. The price is $35 a year of which you can file for a $25 member rebate after every trip you take with us or private travel booking you make. So your membership dues are only $10 after one trip and you are saving even more money with two or more!  SO....please verify your premium membership is current and if you are still having issues please email admin@singledivers.com for add'l help.

 

Q. My dues are upgraded and I can see the pkg I want but it won't let me add it to the cart? What do I do?  2-7-20

A. If your dues are upgraded to a premium pkg double check are you LOGGED INTO the booking system. Go to www.SingleDivers.com click on LOGIN and follow the prompts then click on Trips and click on BOOK NOW for this trip. NOW you should be able to put the pkg in your cart. If you are still having issues please email admin@singledivers.com for most assistance.

 

  • What's Included

    Q. What dive equipment is included in this package? I would assume rental equipment would be available for anything not included? And if so is there an option to pay for that in advance??  (1-28-20)

    A.The pkg price includes air tanks, lead and weight belts if you need them The resort will rent bcd, regulator, computer, and optional items such as a wetsuit, dive light etc.

     

    NOTE: if you plan to do a night dive or just want to video, take pictures, look into nooks and crannies or simple see the TRUE COLOR of the REEF washed in its true brilliant colors!  But you are in luck... our uber cool Corporate Sponsor Big Blue Dive Lights is supplying a variety of dive lights and video lights you can USE FOR FREE to see how amazing they are. Most people wait to pay for rental gear IF THERE IS A CHARGE at the resort for several reasons.... sometimes we get multiple corporate sponsors who will allow you to TRY BEFORE YOU BUY and so you get the use of something like a light or computer FOR FREE!!!   And sometimes other members on the trip are happy to loan extras which save ou money so we typically do not collect rental fees in advance NOTE: Even though the rental gear is included in the package WE MUST SUPPLY THE RESORT WITH ALL OUR RENTAL NEEDS SO THEY ARE MORE THAN READY for everyone's needs.

     

  • Accommodations
     
    Q. Can non-divers join this trip? 1-28-20

    A. Yes absolutely. We have 2 different options for them... snorkeling Cozumel, in the Centoes and with the Whalesharks or they can just relax by the beach as a non activity non diver.

     

  • Options & Extras
    Discounts & Rebates
    •  look here for ongoing updates

  • Payment Information
    • look here for ongoing updates
  • Travel Details

    Q. Will this trip have an air consolidator? And if so how does that work?

    A. There is no 'air consolidator' for this trip but SingleDivers.com can book it for you for a $35 US one time booking fee and you can add this now when you sign up or at a later date. You will need to fill out the AIR AUTHORIZATION FORM so we can book it for you.

     

  • Diving & Itinerary
    • look here for ongoing updates
  • Experience Required, Training & Workshops
    • look here for ongoing updates
  • Destination Info
    • look here for ongoing updates
  • Insurance, Documentation, and T&C's
    •  look here for ongoing updates
  • Other updates
    Q. When I click Add to Cart I get a message that say "Limit reached. You can't add the product: Raja Banda Sea Jan 16-27,2021: D/O Diver  Limit reached. You can't add the product: Payment Option: Deposit"?  1-28-20
    A. The Add to Cart button was press more than once.  It is already in your cart so press the cart button at the top and then you can check out.
     
     


Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
SD Forms & Documents.... here !

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Kamala Shadduck c/o SingleDivers.com LLC
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