17 replies to this topic

[WreckWench]

Forums Menu: Orientation 2021-2025 Trips Topic Listing
Trip Topic Menu: Trip Details Trip FAQ Ask a Question Who's Going??? Book Now   See the PHOTOS!

 

REMEMBER EACH TRAVELER MUST BE PREMIER MEMBER OR ABOVE & HAVE DIVE INSURANCE THAT COVERS RELATED TRIP DATES TO BE ELIGIBLE TO JOIN OUR AMAZING TRIPS!

 

Location: ROATAN "March Madness" Las Rocas Resort & Dive Center
Dates:  March 19 - 26, 2022
 

HOW TO USE THIS TOPIC TO ASK QUESTIONS:
 

Hello and    not only to our club but to the topic you can ask any questions you want about this trip. Please use this topic you are reading right now to ask your questions. You will need to be registered on the SingleDivers.com site and logged into our forums to be able to post. See below for links on how to do these things or email admin@singledivers.com for help.  We will answer your questions here AND update the main trip topic if necessary as well as keep the TRIP FAQ updated in the 2nd topic related to this trip.

 

TYPICAL QUESTIONS NEW MEMBERS ASK:

 

How is the trip information organized?

 

#1 Trip Topic =  Full trip details, pricing, discounts, accommodations, travel details, etc.  (Locked. Only Admins can post to this)

#2 Trip Tooic =  Ongoing Trip FAQ and Answers to the questions from topic #3  (Locked. Only Admins can post to this)

#3 Trip Topic = Questions Topic... ask all your questions in this topic  (Open to anyone to post who is registered and logged in)

#4 Trip Topic = Who's Going, Who's doing what extras, Tours, Add On's etc. (Open to anyone who is GOING on the trip to post in if registered and logged in)

 

More detailed information is available in the thread title "How to Use this Forum to Manage Your Trip"

 

What are the "other" trip topics?

 

We will have other trip topics to help manage the pre-trip experience and ensure that you are as updated as possible. These include seeing who is celebrating a special event or ensuring you are getting the OFFICIAL TRIP PM.

 

How Do I Register on the SingleDivers.com site?

• www.singledivers.com
• click on Forums or click on Take me to the Surface Interval Forums under Forums
• Click on REGISTER in the upper right corner
• Choose a FUN SCREEN NAME ...email admin@singledivers.com if you need help. (Changing your screen name is very difficult to do after the fact so please take a few minutes to come up with a name you will like!)
• Finish the registration process

NOTE: Only upgraded premium members can sign up for our trips. The premium membership enables you to receive private trip communications, see the profiles of who else is going, PM others on the trip (and other premium members on the site) as well as entitle you to numerous specials, discounts, perks and deals throughout the year.

 

How Do I Upgrade my Membership or Renew my Membership?

• www.singledivers.com
• click on Forums or click on Take me to the Surface Interval Forums under Forums
• Login in the upper right (you know you are logged in when you see your screen name vs guest)
• Click on the white links in the dark blue bar....the last one is MEMBERSHIP
• Choose Premier (or higher) or if you are active duty military choose our Diver's In Uniform and we will work with you to validate your complementary membership. OTHERWISE... choose the payment option of either paypal or the SD payment portal
• if you choose paypal your membership will be upgraded automatically and you can proceed immediately to book per the instructions below.
• If you choose the SD payment portal please allow 2-3 days for your subscription to be cleared, validated and manually upgraded
• Once your membership is upgraded you can book a trip with us.

 

Why do I have to log in more than once?

• You do NOT need to be logged in nor registered to read information on our site.
• The site has two primary areas that require you to log into....the forums and the homepage which allows you to access the booking system/shopping cart.
• No matter where you are you MUST LOG IN to either post or book.  To ensure your information is safe we REQUIRE YOU TO LOG IN EVERYTIME YOU LEAVE A SECURE AREA. This means if you leave the forums to book you need to log in again. If you leave the shopping cart to post in the forums you must log in again. 
• YOU WILL ALWAYS USE THE SAME LOGIN INFO BUT YOU LOG INTO EACH DIFFERENT PART OF THE SITE DEPENDING ON WHAT YOU WANT TO DO. (This is a security measure to keep your information safe.)

How Do I Log in so I Can Post?

• www.singledivers.com
• Forums
• Take me to Surface Interval Forums
• Log into the upper right corner AGAIN even if you were logged into the homepage

How do I Find the Trip PM and See All Previous Trip Updates?  

 

If you want to see ALL the messages that have been posted in the trip pm please do the following:

• go to www.singledivers.com
• click on FORUMS
• click on Take me to the Surface Interval Forums
• In the upper right log in (do NOT log in at www.singledivers.com as this will only take you to the booking system and not the trip PM which resides in the forums)
• Once logged in you will see a gray envelope icon to the left of your screen name
• If the envelope has a green number in it that means you have new unread messages
• If the envelope is greyed out then you have read all the message but either way... click on the green number OR the gray envelope and you will be taken to your PM's. (Private Messages)
• Once in the PM inbox click on the PM for the trip you are on. EACH trip will have an "Official Trip PM" with that trip name in the title and the words ... DO NOT DELETE in the subject line.
• DO NOT DELETE  this message as we can never add you back and you will miss all the important trip updates that we send prior to a trip with our group.

 

How Do I log in so I Can Book a Trip or buy Add- On's?

• www.singledivers.com
• Log into the upper right corner AGAIN even if you were logged into the forums

 

How do I Book a Trip with SingleDivers.com? 

 

To book you trip please follow the following simple steps:

 

1. Register a FUN screen name

2. Log into the FORUMS and upgrade your membership to Premier or higher (you can also do when you are creating your screen name. If you use paypal you will be automatically upgraded by the system. If you use the SD payment portal it will take 24-48 hrs to verify your payment and manually upgrading you)

3. Once your membership is upgraded and your account is upgraded you can then log into the homepage as follows and book a trip.

• www.singledivers.com
• login 
• Trips
• Choose the trip from the trip table and either click on the BOOK NOW link to book or DETAILS LINK to be taken to the forums for the trip information and to ask questions, see who is going etc.
• Complete the trip booking process either by paying in full to qualify for our early booking discounts or by paying the deposit for the trip you are interested in.
• Complete your online documents for your trip within 21 days to avoid a $75 late document fee OR within 3 days if signing up within 30 days of the trip's departure date.
• You will be added to the TRIP PM (Private Message) within several days of signing up for a trip, which send courtesy emails to your inbox when an admin posts in it or you can check all messages sent 24/7 by logging into the forums and clicking on the message icon by your name.

 

HOW DO I GET REPLIES TO MY QUESTIONS?

 

• We will answer your question in this topic quoting your question so you get a courtesy email indicating we have replied to your questions. 
• We will update the TRIP FAQ located in the 2nd topic listing for this trip.
• We will update the main trip topic #1 if applicable. 

 

 

HOW DO I GET HELP?

 

1. Ask trip related questions in this topic so we can reply back to you and everyone else reading this topic as soon as we can.
2. If you need help with using the forums please email admin@singledivers.com
3. If you need specific trip help please email trips@singledivers.com
4. If you need any other help please email kamala@singledivers.com
5. PLEASE DO NOT USE DUPLICATE METHODS TO CONTACT US. Choose one avenue and we will reply via that avenue. If 2 days go by then you can use an alternate avenue. REMEMBER all our trip helpers and site helpers are VOLUNTEERS for the Dive Club.

[soonerdiver]

So, if Cindy and I want to sign up for this trip we should sign up as Diver (D/O)? She has a membership but does she also have to be a Premier Member even though she is just a snorkeler?

[dive_sail_etc]

So, if Cindy and I want to sign up for this trip we should sign up as Diver (D/O)? She has a membership but does she also have to be a Premier Member even though she is just a snorkeler?

Steve the Non Diver spots should be uploaded to inventory shortly; like last time, she would sign up as a Non Diver D/O and you Diving D/O. I have created a Premier Non Diver subscription and applied it to her member profile soonerdiver+1.

[WreckWench]

 

So, if Cindy and I want to sign up for this trip we should sign up as Diver (D/O)? She has a membership but does she also have to be a Premier Member even though she is just a snorkeler?

Steve the Non Diver spots should be uploaded to inventory shortly; like last time, she would sign up as a Non Diver D/O and you Diving D/O. I have created a Premier Non Diver subscription and applied it to her member profile soonerdiver+1.

 

Thanks Brad! And yes Steve I have to configure the non-diver spot pricing and then they have to set it up in inventory. If you plan to just pay in one payment I can set it up as an add on vs a full pkg sku. Let me know. The latter takes 20 mins and the former can take hours.   Tks! Kamala

[soonerdiver]

That would be great if you set Cindy up as an add-on.

[Geronimo]

Place looks like it's far away from civilization. I'm in. Put me down for some fun in the sun

[WreckWench]

Place looks like it's far away from civilization. I'm in. Put me down for some fun in the sun

The island is....the resort is walking distance to several OTHER great restaurants (the inhouse restaurant is dollar for dollar the best food on the island) as well as several nice stretches of beach too!

 

Oh and the trip is OPEN FOR BOOKING NOW!!! So go ahead and sign up! Kamala

[soonerdiver]

Can you email me when I can add Cindy to the trip? Thanks.

[WreckWench]

Can you email me when I can add Cindy to the trip? Thanks.

Yes we will.

I am confirming the non diver pricing. And we were hoping to set it up as an "add on" but that will create inventory tracing issues etc. So we will have to set it up as a pkg and sign her up as we normally do.

 

We will let you know as soon as we have it done! Thank you!

[Geronimo]

So the resort rooms are bungalows right on the beach. Looks like a fun place. So how do you add three or four extra nights ?? 

Edited by Geronimo, 07 November 2021 - 09:06 AM.

[WreckWench]

So the resort rooms are bungalows right on the beach. Looks like a fun place. So how do you add three or four extra nights ?? 

Yes SOME of the bungalows are on the beach...some are more nestled a little off the beach. I am not sure how many of our bungalows are ON the beach but I will check. We usually use those as rewards for signing up early.

 

The extra days are a little tricky.  We can't get rooms cutting into a different week UNLESS we stay 3-4 extra days either before or after. Technically I need the few rooms I have on hold to be double occupancy vs single to allow more people the ability to arrive early or stay later. OTOH we can't guaranteed double occupancy for the extra days so someone could go in thinking they were forced to do double occupancy but if no one else signs up for it then they could end up being a single occupancy.

 

Clear as mud right? LOL!  Call if you still have questions. Kamala

[Geronimo]

On this trip will the guides let experienced divers buddy up and get away from the crowd on the dive or is it like being tied together since they time everything?  Because as you know it scares the hell out of the animals and they leave town in a hurry and you wind up looking at sand n reef.

[WreckWench]

On this trip will the guides let experienced divers buddy up and get away from the crowd on the dive or is it like being tied together since they time everything?  Because as you know it scares the hell out of the animals and they leave town in a hurry and you wind up looking at sand n reef.

Timing is a loose term on our trips. The only timing they really do is to turn the group at either half tank or so they can be back at the boat by about 45 mins so those harder on air are safely back top with 500PSI. The divers able to last an hr can stay down diving until their 60 mins is up.

 

That being said many of the Roatan dives are moored dives so you can 'do your own thing' as long as you have a buddy and you are back on the boat at about 60-62 mins. You and your buddy do not need to follow the guide UNLESS we are doing a drift or one way dive which they WILL do in Roatan depending on the site. Just be sure to pay attention during the briefing so you know if its a one way drift/dive or they are going to turn back to the mooring line.

 

Another way to move away from the rest of the group is to dive deeper than the group...or dive shallower than the group and slightly behind the main group IF WE ARE DOING A MOORING DIVE. You just can't dive in front of the guide.

 

Does that answer your question?

[Geronimo]

Is it a good idea to get there on Friday or just keep it to Saturday ? Also to leave on Sunday ? My flight ticket would be considerably less from friday- Sunday.

[WreckWench]

That would be great if you set Cindy up as an add-on.

 

Hey Steve we tried to do it this way but in the end it creates 10x more problems than what we might save in set up time. The non diver spot is NOW set up in our booking system. You can book her anytime but there is only 1 showing in stock.

 

Remember you will need to log in as soonerdiver+1 which is her complementary screen name already upgraded to the premier level. Thanks, Kamala