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#2 NYE Roatan "Southern Gem" Dec 31 to Jan 7, 2023 ...Celebrating with Pup the Scuba Cowboy!: TRIP FAQ & Answers to Member Questions

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#1 WreckWench


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Posted 15 April 2022 - 11:43 AM

Forums Menu: Orientation 2021-2025 Trips Topic Listing
Trip Topic Menu: Trip Details Trip FAQ Ask a Question Who's Going??? Book Now   See the PHOTOS!



Location: NYE ROATAN "Southern Gem" Cocoview Dive Resort with Pup the Scuba Cowboy performing & diving with us!
Dates:  Dec 31, 2022 - Jan 7, 2023  (with optional days before or after available via SingleDivers.com so you do not have to change rooms)


Hello ROATAN trip goers!


We will use this topic to manage all the questions asked about this trip. Please check back frequently to see what others have asked and how we have replied. This will be the ONLY ongoing TRIP FAQ for this trip so you'll only have to look in one place and can quickly see what has been added since the last time you checked.   :thankyou:


ROATAN "Southern Gem" Cocoview TRIP FAQ:

  • How to Book

Q. Why can't I seem to be able to book this trip? It won't let me log in and I have tried the recover password several times but it does not help?  4-15-22

A. You must be a premium member aka Premier or above to book our trips. The price is $35 a year of which you can file for a $25 member rebate after every trip you take with us or private travel booking you make. So your membership dues are only $10 after one trip and you are saving even more money with two or more!  SO....please verify your premium membership is current and if you are still having issues please email admin@singledivers.com for add'l help.


Q. My dues are upgraded and I can see the pkg I want but it won't let me add it to the cart? What do I do?  4-13-22

A. If your dues are upgraded to a premium pkg double check are you LOGGED INTO the booking system. Go to www.SingleDivers.com click on LOGIN and follow the prompts then click on Trips and click on BOOK NOW for this trip. NOW you should be able to put the pkg in your cart. If you are still having issues please email admin@singledivers.com for most assistance.


  • What's Included

    Q. What dive equipment is included in this package? I would assume rental equipment would be available for anything not included? And if so is there an option to pay for that in advance??  (4-13-22)

    A.The pkg price includes air tanks, lead and weight belts if you need them The resort will rent bcd, regulator, computer, and optional items such as a wetsuit, dive light etc. There is NO way to pay the rental in advance.


    NOTE: if you plan to do a night dive or just want to video, take pictures, look into nooks and crannies or simple see the TRUE COLOR of the REEF washed in its true brilliant colors!  But you are in luck... our uber cool Corporate Sponsor Big Blue Dive Lights is supplying a variety of dive lights and video lights you can USE FOR FREE to see how amazing they are. Most people wait to pay for rental gear IF THERE IS A CHARGE at the resort for several reasons.... sometimes we get multiple corporate sponsors who will allow you to TRY BEFORE YOU BUY and so you get the use of something like a light or computer FOR FREE!!!   And sometimes other members on the trip are happy to loan extras which save you money so we typically do not collect rental fees in advance NOTE: Even though the rental gear is included in the package WE MUST SUPPLY THE RESORT WITH ALL OUR RENTAL NEEDS SO THEY ARE MORE THAN READY for everyone's needs.


  • Accommodations
    Q. Can non-divers join this trip? 10-28-21

    A. Yes absolutely. They can snorkel or they can just relax by the water as a non activity non diver.


    Q. Why do I not see a pkg for non divers for this trip or it shows unavailable? 10-28-21

    A.  It takes a lot of resources to set up the non diver pkgs so sometimes we wait until we know we have people interested in them. OR sometimes our inventory is limited room wise so we show the non diver inventory 'unavailable email trips@singledivers.com' and then we increase the inventory so you can sign up.



  • Options & Extras
    • look here for ongoing updates
    Discounts & Rebates
    •  look here for ongoing updates

  • Payment Information
    • look here for ongoing updates
  • Travel Details


    Q. Will this trip have an air consolidator? And if so how does that work?

    A. There is no 'air consolidator' for this trip but SingleDivers.com can book it for you for a $35 US one time booking fee and you can add this now when you sign up or at a later date. You will need to fill out the AIR AUTHORIZATION FORM so we can book it for you.


  • Diving & Itinerary
    • look here for ongoing updates
  • Experience Required, Training & Workshops
    • look here for ongoing updates
  • Destination Info
    • look here for ongoing updates
  • Insurance, Documentation, and T&C's
    •  look here for ongoing updates
  • Other updates
    Q. When I click Add to Cart I get a message that say "Limit reached. You can't add the product: NYE ROATAN "Southern Gem" Dec 31, 2022-Jan 7, 2023: D/O Diver  Limit reached. You can't add the product: Payment Option: Deposit"?  4-13-22
    A. The Add to Cart button was press more than once.  It is already in your cart so press the cart button at the top and then you can check out.


Contact me directly at Kamala@SingleDivers.com for your private or group travel needs or 864-557-6079 AND don't miss SD's 2018-2021 Trips! ....here! Most are once in a lifetime opportunities...don't miss the chance to go!!
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Kamala Shadduck c/o SingleDivers.com LLC
2234 North Federal Hwy, #1010 Boca Raton, FL 33431
710 Dive Buddy Lane; Salem, SC 29676
864-557-6079 tel/celfone/office or tollfree fax 888-480-0906

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