Service, service, service! And if that isn't enough, service!! All the perks in the world won't be enough if the customer isn't satisfied.
Simply put, under promise- - - - over deliver!!!!!
DBD
Fantasy Dive Boat- Fort Lauderdale
Started by
Boatlawyer
, Apr 25 2005 12:07 PM
59 replies to this topic
#16
dustbowl diver
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"Charlie"
- Location:Pflugerville, Tx
- Gender:Male
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- Logged Dives:139
Posted 26 April 2005 - 05:51 AM
"Yesterday's gone, tomorrow never knows, today will never be the same again!"-Jibe
#17
RICHinNC
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People are starting to get to know me
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Posted 26 April 2005 - 06:03 AM
What does this guy have??? A typical dive boat capable of 12 divers.... or .... the QE III ??
A clean professional operation with a good diving brief that treats certified divers like certified divers is a minimum. All the rest would make it a dream boat but would probably make it non cost effective for him as well as for the divers.
And if SM can have a Tom Sellec captain.....can us guys have an Angelina Jolie towel girl????
A clean professional operation with a good diving brief that treats certified divers like certified divers is a minimum. All the rest would make it a dream boat but would probably make it non cost effective for him as well as for the divers.
And if SM can have a Tom Sellec captain.....can us guys have an Angelina Jolie towel girl????
The great thing about excruciating pain is....at least you know you are alive.
#18
steelemagnolia6
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I spend too much time on line
- Location:Tennessee but my heart belongs to the Lone Star State!
- Gender:Female
- Cert Level:Advanced, NITROX, Getting Ready to go tech
- Logged Dives:Not enough, never enough!!
Posted 26 April 2005 - 06:16 AM
yeah you can have angelina jolie as the towel girl when we get Tom as the Captain.....
DBD has a good point under promise and over deliver.....
DBD has a good point under promise and over deliver.....
Kay
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
#19
Walter
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I need to get a life
- Location:Lehigh Acres, Florida
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- Logged Dives:4 digits
Posted 26 April 2005 - 07:17 AM
Tony's attitude is why I'll keep going back. It has nothing to do (well, very little) with the fact he only employs female DMs.Linda, you suggestion on storage space is a good one & is available on Captain Tony's Diversity. He also treats his divers as if they're certified & capable of making their own dive plan...
No single raindrop believes it is responsible for the flood.
DSSW,
WWW™
DSSW,
WWW™
#20
Cold_H2O
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- Logged Dives:lost count but back to keeping a log.
Posted 26 April 2005 - 07:21 AM
We have a great boat charter up here that allows you to dive without a crew member as an escort. They wait at the top and look for you to surface. If you are down 20 min they are waiting 50 min hey guess what they are still waiting.
It is great being treated like the qualified diver I am.
And the customer service is excellent. Several of us SDers will be diving with them May 1. I will take notes on why I love this crew and post them for you.
It is great being treated like the qualified diver I am.
And the customer service is excellent. Several of us SDers will be diving with them May 1. I will take notes on why I love this crew and post them for you.
Well Behave Women Rarely Make History ~ Laurel Thatcher Ulrich
Formerly known as gis_gal and name tattoo'd for a small bribe!
Formerly known as gis_gal and name tattoo'd for a small bribe!
#21
steelemagnolia6
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I spend too much time on line
- Location:Tennessee but my heart belongs to the Lone Star State!
- Gender:Female
- Cert Level:Advanced, NITROX, Getting Ready to go tech
- Logged Dives:Not enough, never enough!!
Posted 26 April 2005 - 07:21 AM
I believe you Walter.. we know that you are not so shallow as to gawk at female dive masters.....
Kay
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
#22
intotheblue
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Everyone knows me
- Location:Houston
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- Cert Level:diving since high school; rec, tech, cave and wreck, as well as exploration and expedition diving
- Logged Dives:Thousands... (really!)
Posted 26 April 2005 - 10:45 AM
Which operation did they acquire? I suppose "free trimix" would be out of the question....I have some clients who just bought an existing dive operation in Fort Lauderdale. I told them all about this group and that I would ask you all to suggest amenities for the perfect dive boat/operation.
So any ideas?
But since it IS Ft. Lauderdale... Trimix availability for tech dives would be great. There is alot of good deep stuff around there, so regularly attending to the Tech diving community would be GREAT!!!Oh, and being towel dried by Angelina Jolie wouldn't be so bad either...
ITB...
"The most important thing is to never stop breathing"... ITB
Actually, the WORST day of diving is better than the BEST day at work...
and... my life is not measured by the number of breaths I take, but by the number of breaths I take UNDER WATER
"I see you are no stranger to pain." -- "I was married... TWICE!!!" HOT SHOTS, PART DEUX
Actually, the WORST day of diving is better than the BEST day at work...
and... my life is not measured by the number of breaths I take, but by the number of breaths I take UNDER WATER
"I see you are no stranger to pain." -- "I was married... TWICE!!!" HOT SHOTS, PART DEUX
#23
blacktar
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Meeting folks
- Location:Philippines
- Gender:Male
- Cert Level:PADI OWSI, Normoxic Trimix, full cave
- Logged Dives:700
Posted 26 April 2005 - 03:00 PM
In my opinion, the ammenities on your dive boat should be in line with the experience of the divers (customers) that will use it. Although I am new to SD, I can see that the experience and competency of its members is alot better than the tourists that I get here in Bermuda. Alot of the tourist divers out here want and need the hand holding. I think that the most important aspects are safety and cusomer service. I can live without a shower, and I've been on boats without a head. I would not have been there if there was any question on the dive operation's safety record.
Blacktar
Blacktar
BLACKTAR
"The edge... there is no honest way to explain it because the only people who know where it is are those that have gone over." Hunter S. Thompson
"The edge... there is no honest way to explain it because the only people who know where it is are those that have gone over." Hunter S. Thompson
#24
ShamuLovesMe
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Posted 26 April 2005 - 03:24 PM
- Hot tub
- Max. 6 divers on each trip
- Free beer
- All-female crew
You did say this was a "fantasy dive boat," right??
- Max. 6 divers on each trip
- Free beer
- All-female crew
You did say this was a "fantasy dive boat," right??
#25
steelemagnolia6
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- Member
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I spend too much time on line
- Location:Tennessee but my heart belongs to the Lone Star State!
- Gender:Female
- Cert Level:Advanced, NITROX, Getting Ready to go tech
- Logged Dives:Not enough, never enough!!
Posted 26 April 2005 - 04:09 PM
ummmm Mike they said dive boat not fantasy island.....
Kay
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
#26
Walter
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- Member
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I need to get a life
- Location:Lehigh Acres, Florida
- Gender:Male
- Cert Level:Instructor
- Logged Dives:4 digits
Posted 26 April 2005 - 05:09 PM
Alot of the tourist divers out here want and need the hand holding.
I have no problem with offering services such as switching out gear, or guided dives. I do have a problem when charter boats try to force such unwanted "services" on divers. I think if you want your hand held, go for it. If you need your hand held, you shouldn't have a c-card.
No single raindrop believes it is responsible for the flood.
DSSW,
WWW™
DSSW,
WWW™
#27
steelemagnolia6
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- Member
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- 1,265 posts
I spend too much time on line
- Location:Tennessee but my heart belongs to the Lone Star State!
- Gender:Female
- Cert Level:Advanced, NITROX, Getting Ready to go tech
- Logged Dives:Not enough, never enough!!
Posted 26 April 2005 - 05:34 PM
But Walter sometimes holding hands is fun.......
On a serious note.. I do understand what you are trying to say. If you are in need of hand holding then maybe you need to get some remedial instruction. Not that I am all that and a bag of potato chips when it comes to diving, but I don't need anyone to tell me how to plan my dive for me and tell me how to dive it....
Give me the brief what it's like in the dive briefing and let me do what I know that I can do.
On a serious note.. I do understand what you are trying to say. If you are in need of hand holding then maybe you need to get some remedial instruction. Not that I am all that and a bag of potato chips when it comes to diving, but I don't need anyone to tell me how to plan my dive for me and tell me how to dive it....
Give me the brief what it's like in the dive briefing and let me do what I know that I can do.
Kay
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
#28
dustbowl diver
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- Member
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"Charlie"
- Location:Pflugerville, Tx
- Gender:Male
- Cert Level:AOW
- Logged Dives:139
Posted 26 April 2005 - 05:44 PM
Looks like I need to bail from the Flower Gardens trip. :anna:I have no problem with offering services such as switching out gear, or guided dives. I do have a problem when charter boats try to force such unwanted "services" on divers. I think if you want your hand held, go for it. If you need your hand held, you shouldn't have a c-card.
DBD
"Yesterday's gone, tomorrow never knows, today will never be the same again!"-Jibe
#29
steelemagnolia6
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- Member
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- 1,265 posts
I spend too much time on line
- Location:Tennessee but my heart belongs to the Lone Star State!
- Gender:Female
- Cert Level:Advanced, NITROX, Getting Ready to go tech
- Logged Dives:Not enough, never enough!!
Posted 26 April 2005 - 05:45 PM
DBD do you want me to come hold your little hand while you are diving in the big bad ocean????
Kay
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
Life is a matter of luck, and the odds in favor of success are in no way enhanced by extreme caution... Erich Topp WW II U Boat Commander
#30
Cold_H2O
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- Logged Dives:lost count but back to keeping a log.
Posted 26 April 2005 - 07:10 PM
I would hold your hand DBD.. Just to have you near. I know the other gals would do the same...Looks like I need to bail from the Flower Gardens trip. :anna:
DBD
Well Behave Women Rarely Make History ~ Laurel Thatcher Ulrich
Formerly known as gis_gal and name tattoo'd for a small bribe!
Formerly known as gis_gal and name tattoo'd for a small bribe!
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