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DOMINICA, JUNE 3-10, 2017

frogfish

Dominica beckons divers with an independent and adventurous streak. This Eastern Caribbean island is a dive travel paradise, with take-your-breath-away topside and underwater sights. You’ll be wowed by every inch of Dominica’s dramatic profile – from its sheer, cloud-capped mountains to its pristine coral reefs. The most popular diving is found along the island’s western coast – with sites clustered in the south, mid-island and north. Due to this FABULOUS diving venue & GREAT prices these spots will not last long!

 

AVAILABLE PACKAGES AND COSTS

 

Diver

Double Occupancy

Diver

Single Occupancy

Non-Diver

Double Occupancy

Non-Diver

Single Occupancy

 2 Boat Dives Daily  check  check  xmark xmark
 Unlimited Shore Diving  check  check  xmark  xmark
Guided Night Shore Dive check  check  xmark xmark

Daily Breakfasts

5 Lunch Vouchers ($10 ea)

2 FREE Dinners

check  check  check check
Taxes & Transfers check  check  check check

Garden View*

Cash price**

$1389

$1348

$1815

$1761

$1079

$1047

$1437

$1394

Ocean View*

Cash price**

 $1497

$1453

 $2057

$1996

$1187

$1152

 $1680

$1630

*All prices are per person.
**Cash Discounted Price is given when you select e-check at final checkout.

  • What's Included

    PACKAGE INCLUDES

    • 7 nights/5 diving days d/o or s/o in GARDEN VIEW OR OCEAN VIEW rooms
    • 1 FREE Guided Night Shore Dive
    • Breakfast included daily
    • 2 FREE Dinners
    • 5 Lunch Vouchers worth $10 each for use in Castle Comfort Restaurant on dive days (you simply pay any balance...sorry no refunds from the amount if not used in full)
    • Transfers from Airport to the resort and back
    • $2 per tank mandatory marine park fee.
    • Hotel Taxes & Service Charges
    • Air fills, tanks, lead and weight belt
    • SD T-Shirt commemorating the trip!
    • Diving Gifts and Giveaways from various SD Vendor Partners as available

    OTHER TRIP PERKS

    • Dive shop onsite and use of hotel swimming pool
    • Orphanage or Foster Home School Supplies Delivery
    • SD Famous 'Meet & Greet Get To Know Everyone' Parties
    • Restaurant for Breakfast and Lunch and Dinner conveniently located in hotel
    • Daily SD.com H20 Happy Hours (Don't forget to bring a bottle of your favorite booze(s) from Duty Free!
  • Options & Extras

    OPTIONS & EXTRAS

    Additional Nights:  

    • Extra night GARDEN + breakfast + lunch voucher + taxes included - $123 OR $120 CASH per person D/O
    • Extra night GARDEN + breakfast + lunch voucher + taxes included - $165 OR $160 CASH per person S/O
    • Extra night OCEAN + breakfast + lunch voucher + taxes included - $139 OR $135 CASH Per person D/O
    • Extra night OCEAN + breakfast + lunch voucher + taxes included - $196 OR $190 CASH per person S/O

     

    • Extra Day of 2-tank boat dives - $91 OR $88 CASH per person
    • Night Boat Dive - $68 or $66 CASH per person
    • Whale Watching Tour - $61 or $60 CASH per person
    • Nitrox upgrade Week Package - $160 OR $155 CASH for the week's 10 pkg boat dives
    • Nitrox - individual tanks - $16 CASH per tank if doing extra days of diving and/or night dive
    • Optional Sightseeing Tours in Dominica.
    • Rental, instruction and retail charges (SD will most likely have an instructor on this trip so consider doing that cert you've always wanted!)
    • Resort and Diving gratuities usually 15% of base pkg (these monies go to the divemasters, boat captains and the boat crew as well as the hotel & wait staff.)
    • Do keep approximately $35USD for your exit tax out of the country.

    Airfare to Dominica DOM - NOTE: SD has contracted for as many spots as possible on our travel dates to enable you to 'get' there.  We have a group contract This is optional and is $410 full price or $397 cash discounted price including taxes. You need to purchase this air via our shopping cart for the specific week you need. If you are using our charter , you MUST complete the TRAVEL INFORMATION form on your MY TRIPS page. We have a limited ability to change the dates to a different arrival or departure date. Please inquire via trips@singledivers.com before purchasing to ensure we can get the dates you desire.

    Flight details:

    Must arrive in SXM by about 1:30-1:45pm at the latest in order to depart at 4:15pm to DOM via WinAir

    Must depart Dom at 9:45am arriving SXM at 10:45 so can not depart SXM until 2pm or later to be safe.

    TRIP Insurance is OPTIONAL BUT STRONGLY ENCOURAGED. See INSURANCE tab for details and preferred providers

    DIVE Insurance is MANDATORY! See INSURANCE tab for details and preferred providers

     

     

  • Discounts & Rebates

    DISCOUNTS & DISCOUNT DISCLAIMER:

    You must use the code when you book as they are not retroactive after you sign up UNLESS otherwise stated like the member rebate etc.

    We are sorry for any inconvenience this may cause but the accounting expenses of manually trying to do the discount is far exceeding the discount amount making it very prohibitive to manage this way. So please be sure to use the discount code AT TIME OF INITIAL BOOKING.

    NOTE: The EBD or Early Booking Discounts can only be used as follows:

    1. When paying in full
    2. When you first sign up
    3. By the deadline given. After that deadline they disappear and the code will not work. (So please leave a buffer if you need to xfer money or have questions.)
    • Pay Trip in FULL at time of Booking by August 22, 2016: Take $75 off (use COUPON CODE: DOM75) at time of checkout; it can not be applied manually after the fact.
    • Pay Trip + Air Charter (SXM-DOM) in FULL at time of Booking by August 22, 2016: Take $125 off (use COUPON CODE: DOM1COMBO125) at time of checkout
    • Pay Trip + Whale Tour in FULL at time of Booking by September 1, 2016: Get a FREE Whale & Dolphin Tour (use COUPON CODE: DOMWHALE) at time of checkout.
    • Deposit or Pay in FULL at time of Booking by January 1, 2017: Receive a chance to receive a $50 Coreskin or Ano Light gift certificate
    • Cash Discount: The system price will include the credit card fees. Paying via our echeck option (available only to US bank holders) will give you an approx 3% cash discount.  The FORUM Price is the cash price.
    • Active Duty Military Discount: $25 OFF Active Duty Military Discount for any active duty military of any country that fights for freedom. Thank you for your service. (Please email your military ID to or fax to 888-480-0906)
    • Member Rebate: File for your $25 member rebate within 30 days after the trip for SD premier and above membership levels (See my forums signature for link to the forms forum or click on the green Paper Forms button in the forums . If you are new to the site send an email to to get the password. PLEASE follow the directions on the form for proper submission & processing.)
  • Accommodations

    This package includes a wonderful getaway at CASTLE COMFORT, a small, intimate Caribbean dive lodge located just one mile south of Dominica’s capital, Roseau. With true Caribbean ambiance, their traditional style guest house makes you feel like a family member –  as casual, relaxed and as comfortable as your favourite pair of slippers. Castle Comfort Lodge sits on the ocean’s edge at the foot of some of Dominica’s spectacular mountain ranges and is home to Dive Dominica – Dominica’s #1 dive shop! With only 14 rooms Castle Comfort Lodge is ideal for individuals, couples or small groups and we will be taking over the entire resort!

     

    DOMGarden   DOMOcean  DOMRestaurant

  • Diving & Itinerary

    DIVING

    • We’ll be diving with DIVE DOMINICA!
    • We dive at sites in and around the Soufriere Scotts Head Marine Reserve every morning and we also have regular night diving trips.
    • Dominica’s Soufriere Scotts Head Marine Reserve is located in the south west of the island, just a short boat trip from Dive Dominica.
    • Dives are guided by our PADI divemasters or instructors who all have intimate knowledge of the sites and the creatures that live there.
    • DIVE DOMINICA is the only dive operator on Dominica offering enriched air (Nitrox) diving, and if you wish to extend your dive skills you can choose from a range of refresher, intermediate and advanced courses.
    • Today, Dominica’s lush forest and soaring mountains are a perfect backdrop to the spectacular dive sives that sit hidden just offshore. The dramatic topography continues underwater and gives Dominica some of the Caribbean’s most spectacular diving. As you gently slide beneath the sea, the lush gree mountains are replaced by underwater pinnacles that rise from the depths, covered in brilliantly colour corals and cloaked with tropical reef fish.
    • Divers who have dared to stray from the traditional, heavily advertised Caribbean dive destinations have been treated to an unbelievable dive holiday.
    • Un-crowded dive boats pick and choose from an inexhaustible selection of pristine dive sites.
    • Once underwater here, you seldom see other divers and you would be hard pressed to find evidence of reef damage caused by divers.
    • Every dive site is a macro-photographer’s fantasy with a rich assortment of colourful sponges, an abundance of crinoids, camouflaged frogfish, arrowcrabs, anemones with cleaner shrimp of every kind hiding inside them, walls covered in black coral, and gorgonians with the occasional seahorse attached.
    • Wide-angle photographers will delight in our swim-troughs full of soldier fish and grunts that part like a curtain with the passage of each diver. Caves full of lobster, dramatic arches of coral-covered granite, schools of sennet, large Southern stingrays, big barracuda, schools of baitfish being pursued by various jacks, and huge barrel sponges make impressive images.
    • All of these dive sites are a stone’s throw from the shore and lie with the Scott’s Head/Soufriere Marine Reserve, which encompasses just under 3 miles of coastline.

    Dive Dominica operates at sites in and around the reserve and our professional dive staff know the environment and its inhabitants intimately. Whatever your experience and ability, scuba diving with Dive Dominica is professionally organised, friendly, and geared to maximise your safety and fun.

    Shore Diving: The shore diving opportunities are endless and some of the best critters* are in front of the hotel!  *the island suffered a huge landslide a few years back which wiped out the shallow shore diving reef but the critters survived so they are all out in the open!

    Night Diving: One guided shore night dive is included in the package. We can also organize and  STRONGLY SUGGEST a boat night dive for $66 per person (paid in advance) with a minimum of 6 divers.

    Conditions: Max Depth is 20-130’ but most dives are very easy and shallow.

    Lionfish: Dominica does have lionfish but unlike other venues, they hunt them aggressively and allow divers to hunt them as well. Contact for more info.  We have arranged for one of the guides to hunt these invasive fish and even bring lionfish snacks on the boat for us the next day! We even try to have lionfish as part of one of our group dinners!  YUM!!! YUM!!!

     

    SAMPLE ITINERARY

    While our personal Dominica Experience may vary due to weather and conditions, the outline below will give you a good feel for the exciting week in store for us:

    Saturday May 27th, 2017 OR June 3rd, 2017: This will be the official ARRIVAL date in Dominica and the evening of our first group Dinner!

    • Each morning we SD will do two tank dives off the boats (dives start at 8:45 am until approx 1 pm).
    • Each afternoon enjoy great shore diving directly in front of the hotel.
    • Breakfast is included daily and is available at 7:30am on premises.
    • Lunch also takes place at Castle Comfort. You each have a $10 Lunch voucher for 5 days of lunch.
    • We subsidized the local lunch fare to help everyone be together to plan afternoon diving teams. Or you can then take a quick siesta, shop, relax or head up or down the beach after the day is finished.
    • Each afternoon/evening SD Happy Hour takes place - don't forget to bring a bottle of your favorite booze(s) from Duty Free!

    Dinner is on your own in one of Dominica's MANY AND DELICIOUS eating establishments and follows our resident Happy Hours. TWO Dinners will be included in the pkg. We are sandwiched in by 2 hotels with restaurants and it's a $1 bus fare to downtown.

    Sunday or Wednesday Afternoon: Our Whale & Dolphin Tour will be at 2pm SHARP today. We will try to charter the whole boat! Dominica is the WHALE WATCHING CAPITAL OF THE WORLD!!! - Come see why!

    June 2nd, 2017 OR Jun 9th, 2017: This day will be free for activities and sightseeing or just cleaning gear, packing and relaxing.

  • Payment Information

    PROGRESS PAYMENTS:

    1. $500 non-refundable deposit due at booking to hold a spot
    2. 09-25-17: Progress Payment Due
    3. 11-25-17: Progress Payment Due
    4. 01-25-17: Progress Payment Due
    5. 03-25-17: ANY PACKAGE BALANCE OWED
    6. 03-25-17: ALL EXTRAS DUE...Nitrox fee of $155, $59 Whale & Dolphin Tour fee, extra days and any add'l tours booked are due.

    Note: Trip must be paid in full 60 days prior to departure. Extras must also be paid in full 30 days prior i.e., Nitrox, extra nights etc. IF YOU NEED EXTRA TIME LET US KNOW! (Note that to add an extra to the trip you must pay for it when you add it to your cart. We will then list everyone on the trip and doing extras in the forums. Click the Blue Forum Box to see the Forum Trip Thread for this trip.)

    PAYMENT OPTIONS:

    SingleDivers.com uses a secure payment gateway fully integrated into our online booking system that allows you to pay for trips or merchandise using the following payment options:

    • An online e-check that debits your checking account automatically without having to mail in a check or having your bank mail a check from your account

    • An online credit card transaction that eliminates the need to fill to fill our a credit card authorization form.  (Note int'l cards please use AA as your *STATE* designation and 12345 as your zipcode and the charge should go thru. Please also note that we only can accept MC and VIsa)

    PRICING INFORMATION:

    SingleDivers.com provides its members with pricing that reflects all possible savings available including discounts from our over 10,000 member buying clout. We offer a CASH DISCOUNT that is always in BOLD RED LETTERS along with our regular pricing for easier comparison of all possible savings. The cash discount will be taken at the time of payment when you choose the "e-check" option.

    HOW TO PAY:

    • As you sign up for a trip you will add either the trip deposit amount or the full trip price to the shopping cart. You can also add any extras you wish to purchase but you will have to pay for them whenever you sign up for them. So if you are not ready to pay for nitrox now but want us to know you will be adding it to your order...please use the comment box to let us know ultimately what you are signing up for and any other special concerns you have or information you want us to know. Just understand we will not show you listed as doing something until it is paid for.

    • When you are ready to pay for the extras you want you will click on the BOOK NOW button for the trip you are on and select the add-on(s) that you wish to pay for, add them to your cart and then check out. Depending on the trip you may need to click on the purple TAKE ME TO THE ADD-ON'S BOX. You will then either pay via e-check or credit card depending on whether you want a discount for cash or prefer the convenience of payment over time.

    • When its time to make a progress payment you will click on MY TRIPS under TRIPS on the main menu. You will see "Make a Payment" under PAYMENTS in the upper right. Then choose what you are paying for and complete your payment.

    • After each order you place with us you will receive an email order and payment confirmation. If you do not receive these TWO email confirmations (one showing the order at full price and one showing what was debited from your account including the cash discount) check in MY PAYMENTS to see if the payment was successful. If you do not see the payment in your My Trips then MAKE THE PAYMENT AGAIN. You will always get an order confirmation email every time you attempt an email but you will ONLY get a Payment Confirmation email when your payment was successful. If you need assistance please email .

    • The MY PAYMENTS section is located under the PAYMENTS option found in the upper right of the MY TRIPS area of our site which is found under the TRIPS tab in the main menu.

    IN GENERAL:

    • Only payments received via our secure online payment gateway/portal will be accepted and will qualify for early payment discounts. (So check before you book for any discounts you may qualify for as they can not be applied after booking.)

    • If you are unable to use the gateway please provide a complete description of the problem/error you are encountering INCLUDING A SCREEN CAPTURE of the error here: SUBMIT HELP TICKET

    • If International/ Non-US Clients and your credit card payment does not work, either use AA as the state and 12345 as the zip or please use our traditional written credit authorization form to submit your credit card payment. To receive this form click on SUBMIT HELP TICKET.

     

  • Travel Details

    Remember if it were easy to get there...it would look like the rest of the Caribbean!

    Dominica has two airports: Melville Hall (code: DOM) is the larger of the two and approximately 60 minute drive from Roseau. Canefield (code: DCF) is smaller but only 15 minutes from Roseau.
    The two primary gateways to Dominica are San Juan via AA and Seaborne and St Marteen via a number of carriers and WinAir.  There are many connections options to Dominica. Most are listed below:

    1. WinAir (the most reliable and the best carrier option from SXM to DOM). This is the carrier we use for our charter air contract via Single Divers.com
    2. LIAT and Hummingbird Air also offer connections to DOM from SXM.
    3. Caribbean Regional hubs include: Antigua, San Juan, St. Lucia, St. Marteen (SXM), Tortola and Barbados.
    4. SD CHARTER - SD has once again arranged a charter flight from SXM to DOM and back for $410(full price) $397(cash discounted price) with taxes USD round trip.

    NOTE to book a seat using our contract air you MUST BOOK A ROUND TRIP FLIGHT AND PAY IN FULL WHEN YOU BOOK. The various flight options are included in our shopping cart add-on's including a week 1 air option, a week 2 air option and a both weeks air option.

    Charter Schedule

    You will need AT LEAST 2 hrs in SXM to do the transfer to DOM when arriving and to your US arriving airport when departing. The WinAir flight will depart at 4:15 pm so you need to be in SXM by 2pm at the latest and preferably as much earlier as you can.  We will leave DOM at 9:45 arriving in DOM at 10:45 so plan on int'l flights from SXM from 1pm or later.

    Week #1: 

    WM 7104 V SA27MAY SXM-DOM HK24 1615   1715

    WM 7102 V SA03JUN DOM-SXM HK24 0945   1045

    Week #2:

    WM 7104 V SA03JUN SXM-DOM HK24 1615   1715

    WM 7102 V SA10JUN DOM-SXM HK24 0945   1045

    NOTES:

    Please give yourself AT LEAST 2 hrs and no less than 1hr50min to arrive/depart in San Marteen, as you’ll need to clear customs, collect your bags, go to the ticket counter, pay your departure tax of $10-35, clear customs again, go thru TSA and then reach the boarding gate.

    Drive time from DOM airport to Castle Comfort is approximately 1 hour.

    LIAT is often a cheaper option but it is also the least timely of all air options into DOM. Please allow plenty of buffer i.e. arriving a day early when flights are less full and/or a missed or delayed connection will not as adversely impact your trip. Many members have success with LIAT if they get trip insurance AND they do not travel on the weekends i.e Saturday. (Going home does not matter as much if you are delayed or your bags do not arrive)

    Many divers choose to book their own air so they can use frequent flyer miles, their preferred carrier or because they have more time to search out deals. If you wish for SingleDivers.com to research and/or book your airfare ticket for you we are happy to do so for a $30 administrative fee. (This fee does not apply to booking the charter air for you).

    BAGGAGE

    SD Charter from SXM – as charter arrangements are currently being finalized, please check back here for specific restrictions once advised from the airline. As with all small aircraft, baggage is limited. Please plan and pack accordingly.

    WinAir (OUR CONTRACT CARRIER) also allows 1 piece of free baggage – less than 50lbs/23k. WinAir has a very TIGHT carryon allowance.
    http://www.fly-winai...us/baggage.html

    LIAT offers 1 piece of free baggage – less than 50lbs/23k and 1 allowable carryon – less than 15lbs/7k. For baggage specifics please check the web link below.
    http://www.liatairli....html?page_id=3

    TRANSFERS

    Transfers are included from the Dominica Airport to the hotel and back again. The ride from the airport to the island is approx 1 hour. Int'l flights require you be at the airport 2 hrs in advance.

    EXIT TAX

    Do keep approx $35 EC or $26US for your exit tax out of the country. PLEASE USE ONLY CLEAN, CRISP, UNMARKED BILLS

    VISA/PASSPORT INFORMATION

    Dominica is a country that is easy to fly in and out of for Americans and most Europeans. You only need a passport for legal entry and exit WITH 6 months left on it after your return date along with adequate pages to allow it to be stamped.

     

  • Experience Required & Training/Workshops

    Why Dominica is NOT for new divers....(in my opinion)

    1. If you dive the top rated destination in the Caribbean first then you have nothing to look forward too when you dive other places.
    2. If you are a new diver then you are typically a new traveler as well. Traveling to Dominica is not always easy but is easily offset by the AMAZING diving. The saying..."If it were easy to get here it would look like the rest of the caribbean" is very very true. However without being a bit travel savvy and understanding that bags may not arrive for a day or two since the planes are sooooooooo small, you will end up with people upset. That is why I target my experienced divers...they have enough diving and travel savvy and experience to recognize how pristine this diving is and THAT offsets just about every issue encountered trying to get there.
    3. If you are new diver the boat can not go to the most amazing sites that are in the Atlantic...the sponges are so big a full grown man can lie inside of them, There are big animals and huge schools of fish...but if there are new divers the boat will not go to these sites in case of current.
    4. While the diving is super easy along the leeward side of the island and those sites are still pristine compared to other islands, they are limited so if you have new divers you have to start repeating sites since the number of sites that are perfect for new divers is limited in number.

    Training & Workshops

    There are no SingleDivers.com training activities nor workshops currently planned for this trip.  We are happy to check with the resort about doing training during your trip and what they would charge. Often they will give us a better price so feel free to ask us to assist.  If you would like us to help arrange additional training for you, simple click in the SUPPORT tab in the main menu and then click on SUBMIT HELP TICKET and click on TRIP ADMINISTRATION and request assistance. 

    We will also check to see if any of our trip participants are instructors who would like to teach on the trip and let you know.  We are glad you are interested in continuing your dive education and we hope we can help you continue your goal of ongoing training.

  • Insurance, Documentation, and T&C's

    INSURANCE

    DIVE Insurance is required! DIVE insurance is VERY inexpensive. Even if you have insurance that you think covers DIVING ACCIDENTS and air lifts…it is CHEAP (approx $100) to get a supplemental policy to ensure you are covered for an entire year of diving. 

    We recommend:

    Dive Assure: for either a 'one time' policy OR an annual policy for BOTH Dive & Trip Insurance providing PRIMARY COVERAGE with excellent rates and coverage! Please reference SingleDivers.com via the drop-down menu under GLOBAL PARTNERS. (If you can not find the drop down, do not reference anyone and email info@singledivers.com your policy info and we will do it for you via our Dive Assure company representative.)


    Diver's Alert Network: Please use our reference number when ordering: ID1603080   (This only works if you are a new first time DAN member.) 

    Trip Insurance is STRONGLY SUGGESTED and/or required (depending on the trip)!  TRIP insurance is VERY inexpensive. Even if you have insurance that you think covers your trip…it is CHEAP (approx $100-$200) to get a supplemental policy to ensure you are covered for your investment in your dive trip. If you opt to not get trip insurance you are responsible for all losses related to your trip including not going for any reason.

     

    We recommend:

    Dive Assure: for either a 'one time' policy OR an annual policy for BOTH Dive & Trip Insurance with excellent rates and coverage! Please reference SingleDivers.com via the drop-down menu under GLOBAL PARTNERS. (If you can not find the drop down, do not reference anyone and email info@singledivers.com your policy info and we will do it for you via our Dive Assure company representative.)


    Diver's Alert Network: Please use our reference number when ordering: ID1603080   (This only works if you are a new first time DAN member.)

    DOCUMENTATION

    All SingleDivers.com trips require necessary documentation to facilitate booking your trip and/or making it a better experience for you.  Once you complete your documents online our automated system will take the information from your last trip with us and fill out your new trip forms for you. You then add any missing information and/or change anything that is no longer current. You will find the forms you need to complete under MY TRIPS which you will find under TRIPS in the main menu across the top of the site. Since each trip requires a unique set of docs, please choose the correct trip from your "My Trips" drop down and then complete the forms required for that trip. Some trips will also ask you to complete the resort or liveaboard's forms as well.  

    The AIR AUTHORIZATION FORM is only required when you are having SingleDivers.com book air for you but this includes air that is part of the trip pkg price. 

    Not all of our forms are online as they are either infrequently used or being phased out. If you need a form that is not in our online directory, simply click on SUPPORT on the main menu and then click on SUBMIT HELP TICKET and choose TRIP ADMINISTRATION and ask for the form you need.

     

    TERMS & CONDITIONS

    All SingleDivers.com trips require:

    • You complete the necessary documentation as referenced above for each trip you sign up to take with us. A $75 document fee will be applied if you fail to submit your online and uploaded documents withing 21 days of signing up for a trip or within 3 days if signing up within 45 days of departure.
    • You read the EXPERIENCE REQUIRED & TRAINING/WORKSHOPS information in the online trip details to ensure that you are able to safely and comfortably meet the requirements of the trip. Please contact to further discuss any questions you have about attending one of our trips. We often accept students who would not otherwise meet the stated trip requirements because they are taking a class that will then enable them to meet the trip specifications and they will be diving with an instructor or dive master during the dives.
    • We require Dive Insurance for all dives and trips as stated above and we STRONGLY recommend trip insurance for all dives and trips but in some cases require it due to vendor specific mandates. Please see the online trip details under INSURANCE to see if the trip has optional or mandatory trip insurance requirements.
    • In the event of cancellation, your trip insurance will be your first line of defense. Secondary remedies include some rights afforded to you based upon when you have to cancel your trip in writing. Please see THIS link for full additional trip cancellation details.
    • Please read THIS link for our Guaranteed Double Occupancy Policy, Rooming Policies, Payment Terms, the "Ex" Rule etc.

     

  • Questions & ongoing updates

    We understand that 'more is usually better' when it comes to information about your upcoming dive vacation. However we can never anticipate every question you may have so we have no problems answering anything we did not include or anything you do not fully understand. In fact we were founded using "Forums" which easily facilitates Q&A and basically talking to each other in an ongoing electronic format. Today we utilize several 'communications mechanism's which still include our forums called the "Surface Interval" but also our Help Ticket System, Knowledge Base and FAQ.

    HOW TO ASK A QUESTION

    You can ask questions about our trips in two easy ways.

    1. Use our Surface Interval FORUMS to ask questions in the specific trip topic/thread. You can always find this by clicking on the turquoise button that says FORUM THREAD found at the top and bottom of each trip's details. 
    2. You can use our Help Ticket System to ask a question by clicking on the SUPPORT tab in the main menu and then clicking on SUBMIT HELP TICKET and then clicking on TRIP ADMINISTRATION.  We will reply to your question as soon as we can and post the replies in the TRIP THREAD in our Forums. We will also move appropriate questions to our FAQ's and Knowledge Bases.

     

    ONGOING UPDATES

    We use several tools to keep EVERYONE on a trip updated. They are ALL vitally important for you to monitor and stay apprised of. They are as follows:

    1. The "Welcome to the Trip" PM (private message via our FORUMS) which is sent to as soon as you sign up for the trip. You can not receive these unless you are a Premier member or above. As soon as you either pay or show interest in the trip thread/topic we'll send you this PM. It has helpful info about signing up for the trip and will be used THROUGHOUT the pre-trip process to keep you updated on critical things regarding your trip with us.
    2. The Trip Topic in our FORUMS (the first post has the trip details in it) and subsequent posts will contain ongoing questions and updates. We also start separate topics for important trip related matters. Please click on the FORUM THREAD  button to be taken to the Trip Discussion Thread/Topic for this particular trip. PLEASE monitor these for IMPORTANT UPDATES that affect your trip.
    3. The FAQ, KNOWLEDGE BASE & HELP TICKET SYSTEM. When in the main site you'll always be able to click on the SUPPORT tab on the main menu and find the Help Ticket System, Knowledge Base, Glossary and FAQ. Every time someone ask a question we we will file it in the appropriate TRIP KNOWLEDGE BASE and/or FAQ as well as posting it on in the FORUMS Trip Thread. This will allow you to find the information you need in one of several places making it easier for you to get the information you need and ask the questions you want.

     

  • Go back to Upcoming Trips

     

HOW TO SIGN UP

Note: Each person going will need to login to signup individually.

  1. Create a fun screen name
  2. Become a forums Premium Member
  3. Add your trip to your cart
  4. Pay deposit or full price
  5. Purchase airline tickets
  6. Fill out online docs in "My Trips"
  7. Finish paying for trip
  8. Monitor the Forum for updates